Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chabely Acosta

Miami,FL

Summary

Achieved significant improvements in guest service and operational efficiency as a Waitress Supervisor at Rancho Blanco Restaurant, adeptly managing table turnover and fostering team harmony. At Havana Boutique, excelled in sales promotion and customer transactions, demonstrating exceptional complaint handling and order accuracy skills. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Waitress Supervisor

Rancho Blanco Restaurant
01.2015 - 02.2020
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Sales Associate

Havana Boutique
01.2010 - 12.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High-quality Service - Gastronomy

Ramon Papo Roto
San Antonio De Los Baños
06.2016

High School Diploma - High School

Julio Perez
San Antonio De Los Baños, Havana, Cuba
06.2004

Skills

  • Task Delegation
  • Complaint Handling
  • Order Accuracy
  • Sales Promotion

Languages

Spanish
Native or Bilingual

Timeline

Waitress Supervisor

Rancho Blanco Restaurant
01.2015 - 02.2020

Sales Associate

Havana Boutique
01.2010 - 12.2014

High-quality Service - Gastronomy

Ramon Papo Roto

High School Diploma - High School

Julio Perez
Chabely Acosta