Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chacity Fields

Fort Worth,TX

Summary

Dynamic and results-oriented professional with a proven track record at Aerie by American Eagle, enhancing brand awareness and customer loyalty through exceptional communication and relationship-building skills.

Excelled in team collaboration and problem-solving, significantly contributing to sales goals and customer engagement.


Experience with customer service and food preparation, demonstrating a commitment to excellence and efficiency.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.



Overview

2
2
years of professional experience

Work History

Brand Ambassador

Aerie By American Eagle
02.2023 - 11.2023
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Worked with team to achieve sales goals for products.

Crew Member

Taco Casa
03.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Customer Service Cashier

Grav Yard LLC.
06.2021 - 03.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.

Education

High School Diploma -

Southwest High School
4100 Altamesa Blvd.
05.2025

Skills

Customer Service

Effective communicator

Exceptional communication

Customer Engagement

Teamwork and Collaboration

Time Management

Problem-solving skills

Listening Skills

Accomplishments

  • Ranked nationally in the top 25 in Track & Field for Long Jump.

Timeline

Brand Ambassador

Aerie By American Eagle
02.2023 - 11.2023

Crew Member

Taco Casa
03.2022 - 11.2022

Customer Service Cashier

Grav Yard LLC.
06.2021 - 03.2022

High School Diploma -

Southwest High School

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