Chacobi Kimble
St. Louis,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Program Specialist II
Eversana Life Science Services
Chesterfield, MO (Remote)
10.2021 - Current
- Established goals and created action plans to achieve goals.
- Managed more than 50 calls per day incoming and outgoing to provide excellent service to patients, insurance companies, and health care providers
- Processed eligibility and benefits verification and authorization requests.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Certified Pharmacy Technician
Foundation Care Pharmacy
Earth City, MO (On-Site)
12.2014 - 09.2021
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated with physicians representatives for speedy resolution of prescription discrepancies.
- Coordinated verification and filling of more than 50 daily prescriptions in high-volume call center pharmacy environment
Data Entry Pharmacy Technician
Express Scripts
Berkeley, MO (On-Site)
08.2009 - 11.2012
- Established 25+ orders per hour using applications that are mailed or faxed from patients and doctor offices
- Placed calls to doctor offices at rates of 10-12 calls per hour to verify missing information to complete prescriptions
- Entered and processed patients' prescriptions into internal system.
- Entered and processed patients' prescriptions into internal system
Education
Associate of Arts - General Transfer Studies
Florissant Valley Community College
St. Louis, MO12.2000
Skills
- Eligibility Requirements
- Problem-Solving Skills
- Reviewing Patient Information
- Prescription Preparation
- Patient Confidentiality
- Mathematical Aptitude
- Supporting Pharmacy Operations
- Medicare and Medicaid Processes
- Answering Customer Questions
- Resolving Customer Issues
- Insurance Claim Processing Software
- Payment Processing
Timeline
Program Specialist II
Eversana Life Science Services
10.2021 - Current
Certified Pharmacy Technician
Foundation Care Pharmacy
12.2014 - 09.2021
Data Entry Pharmacy Technician
Express Scripts
08.2009 - 11.2012
Associate of Arts - General Transfer Studies
Florissant Valley Community College