Summary
Overview
Work History
Education
Skills
Timeline
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Chacobi Kimble

St. Louis,MO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Program Specialist II

Eversana Life Science Services
10.2021 - Current
  • Established goals and created action plans to achieve goals.
  • Managed more than 50 calls per day incoming and outgoing to provide excellent service to patients, insurance companies, and health care providers
  • Processed eligibility and benefits verification and authorization requests.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Monitored customer accounts to identify and rectify billing issues.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.

Certified Pharmacy Technician

Foundation Care Pharmacy
12.2014 - 09.2021
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Coordinated with physicians representatives for speedy resolution of prescription discrepancies.
  • Coordinated verification and filling of more than 50 daily prescriptions in high-volume call center pharmacy environment

Data Entry Pharmacy Technician

Express Scripts
08.2009 - 11.2012
  • Established 25+ orders per hour using applications that are mailed or faxed from patients and doctor offices
  • Placed calls to doctor offices at rates of 10-12 calls per hour to verify missing information to complete prescriptions
  • Entered and processed patients' prescriptions into internal system.
  • Entered and processed patients' prescriptions into internal system

Education

Associate of Arts - General Transfer Studies

Florissant Valley Community College
St. Louis, MO
12.2000

Skills

  • Eligibility Requirements
  • Problem-Solving Skills
  • Reviewing Patient Information
  • Prescription Preparation
  • Patient Confidentiality
  • Mathematical Aptitude
  • Supporting Pharmacy Operations
  • Medicare and Medicaid Processes
  • Answering Customer Questions
  • Resolving Customer Issues
  • Insurance Claim Processing Software
  • Payment Processing

Timeline

Program Specialist II

Eversana Life Science Services
10.2021 - Current

Certified Pharmacy Technician

Foundation Care Pharmacy
12.2014 - 09.2021

Data Entry Pharmacy Technician

Express Scripts
08.2009 - 11.2012

Associate of Arts - General Transfer Studies

Florissant Valley Community College
Chacobi Kimble