Summary
Overview
Work History
Education
Skills
Timeline
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Chad Brown

Wedowee,AL

Summary

Account Manager with a track record of enhancing client relationships and driving revenue growth through strategic initiatives. Expertise in problem-solving, negotiation, and effective communication. Achievements include process improvements that boosted efficiency and customer satisfaction. Proven leadership in guiding teams to achieve common objectives while prioritizing financial results.

Overview

28
28
years of professional experience

Work History

Account Manager

EmployBridge
Oxford, AL
09.2021 - 06.2025
  • Managed client accounts to drive satisfaction and retention rates.
  • Cultivated strong relationships with key stakeholders to enhance collaboration.
  • Coordinated project timelines and deliverables among internal teams for efficient execution.

Print Production Manager

Amcor Packaging Atlanta
Peachtree City, Georgia
07.2006 - 09.2020
  • Supervised production staff, ensuring maintenance of quality standards and operational efficiency.
  • Implemented process improvements to optimize workflow and minimize waste.
  • Trained new employees on equipment operation and safety protocols to enhance competency.
  • Collaborated with design teams to troubleshoot print issues and improve output quality.
  • Ensured compliance with safety regulations and industry standards across production areas.
  • Performed periodic maintenance on printing equipment to sustain optimal performance.
  • Monitored press operations, verifying that all jobs adhered to established quality standards.
  • Applied lean strategies to foster a culture of continuous improvement and reduce costs.

Lead Production Supervisor

Amcor Packaging Atlanta
Peachtree City, Georgia
10.1997 - 09.2020
  • Supervised daily production activities to ensure efficiency and quality standards.
  • Trained and mentored team members on safety protocols and operational procedures.
  • Coordinated workflow schedules to meet production targets and deadlines.
  • Implemented process improvements to enhance productivity and reduce waste.
  • Conducted regular safety audits to promote a safe working environment.
  • Collaborated with management to resolve operational challenges and streamline processes.
  • Investigated root causes of defects or delays in order to develop corrective actions plans.
  • Managed workflow by assigning tasks to appropriate personnel in a timely manner.
  • Coordinated with other departments to ensure on-time delivery of products.
  • Ensured compliance with established quality control measures including ISO 9001 requirements.
  • Analyzed production data and developed strategies for improving processes and operations efficiency.
  • Provided guidance and direction on troubleshooting complex problems during the manufacturing process.
  • Performed regular maintenance checks on all machines used in the production process to reduce downtime due to mechanical failures.
  • Ensured compliance with safety regulations and policies.
  • Planned work shifts according to anticipated workloads; adjusted staffing levels accordingly as needed.
  • Identified areas for improvement within the manufacturing process; implemented changes as required.
  • Evaluated employee performance regularly through direct observation or feedback from team members.
  • Analyzed production data to identify trends and areas for improvement.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Prepared operations data to produce comprehensive reports to management.

Education

High School Diploma -

Handley High School
Roanoke, AL
05-1983

Skills

  • Account management and client retention
  • Project coordination
  • Data analysis
  • Relationship building and customer relationship management

Timeline

Account Manager

EmployBridge
09.2021 - 06.2025

Print Production Manager

Amcor Packaging Atlanta
07.2006 - 09.2020

Lead Production Supervisor

Amcor Packaging Atlanta
10.1997 - 09.2020

High School Diploma -

Handley High School

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