Chad Cromwell
Castle Rock,CO
Summary
Professional roofing expert with a vast understanding of roofing systems and materials. Known for effectively managing projects, ensuring safety compliance, and delivering high-quality results. Focused on team collaboration, troubleshooting issues, and adapting to changing project requirements. Reliable and results-driven, with keen ability to inspire and motivate teams to achieve success. Persistent, hardworking and a strong work ethic. With the skills I have developed and accumulated over time, intangible qualities I possess, my willingness to adapt, I believe I will greatly benefit your company and would be an asset.
Overview
9
9
years of professional experience
Work History
Operations Manager
ProCraft Roofing
Castle Rock, US
05.2024 - Current
- Managed and supported daily operations, including administrative tasks, production activities, project coordination efforts, sales processes, estimating tasks.
- Inspecting properties for hail damage.
- Generated well-calculated estimates with Xactimate aiding in insurance project discussions.
- Conducting Build Order Reviews.
- Creating work orders, ordering materials, scheduling crews, and project start date.
- Billing, invoicing, and collections.
Senior Project Manager & Estimator
Harpel Builders, Inc.
Englewood, US
03.2020 - 05.2024
- Manage projects throughout all stages.
- Engaged with networking groups, property managers, restoration contractors, and adjusters to expand professional network.
- Facilitated direct communication with production, estimating, and billing departments on assigned projects.
- Created streamlined processes for managing projects.
- Prepared comprehensive estimates to discuss pricing and scope with insurance.
- Mar 2020 to Dec 2020 Billing Manager - Required to manage billing for all insurance projects.
- Built Xactimate estimates, created and sent invoices, and negotiated supplements with insurance.
- Focused primarily on supplements and estimating for roofing projects.
- Included supplementary installations for gutters, siding, and windows.
- Average supplement increase was 30%
- Project Management & Sales
Field Supervisor
Orange Elephant Roofing
Denver, US
07.2019 - 03.2020
- Ensure daily quality control for sales representatives.
- Collaborated with insurance adjusters to approve damages and accurate scope of work.
- Communicate results of adjuster meetings to sales reps.
- Submit proper documentation to estimating and production via CRM Acculynx.
- Furnished supplementary documents to ensure swift collaboration between estimating team and insurance carrier.
- Supplied comprehensive construction details for effective planning and repair execution based on storm damage.
Billing/Claims Coordinator
Premier Roofing Company
Denver, US
06.2016 - 06.2019
- June 2016 to Dec 2018 Project Coordinator
- Assess roofing photos and scope of work from sales, evaluate work to be performed and build estimates using Xactimate Software.
- Upon approval, pass along project to production, meanwhile negotiate estimate & supplements with insurance throughout the duration of the project.
- Once the project is complete, gather subcontractor and material invoices, during/after photos and submit final invoice packet over insurance carrier to review and release recoverable depreciation and final supplement payments.
- Settle and close file upon a price agreeable with insurance.
- Minimum profit margin targets were 40% with approximately 200-400 files handled per year.
- Dec 2018 to June 2019 Claims Coordinator
- Meet with insurance adjusters to assess multi-family property damages.
- Prepared a detailed scope of work, inspect property with a drone, build Estimate using Xactimate for roofing, siding, painting, windows and gutters, send to carrier, negotiate scope of work with insurance to come to a price agreeable.
- Constructed work orders, cost analysis, purchase orders, invoices and collect subcontractor bids.
- Collaborated extensively with Project Managers, Coordinators, Business Development teams and Public Adjusters.
- Managed projects valued between $50,000 and $2,000,000.
Education
Bachelor of Science - Sports Management & Business
Colorado Mesa University
Grand Junction, CO01.2015
Skills
- Project management and Sales
- Billing and invoicing
- Estimating and budgeting
- Quality control
- Customer relationship management
- Process improvement
- Effective communication
- Negotiation skills
- Team leadership
- Organizational skills
Volunteer Assistant Coach - Denver West High School
- Feb 2021 - Dec 2023
Timeline
Operations Manager
ProCraft Roofing
05.2024 - Current
Senior Project Manager & Estimator
Harpel Builders, Inc.
03.2020 - 05.2024
Field Supervisor
Orange Elephant Roofing
07.2019 - 03.2020
Billing/Claims Coordinator
Premier Roofing Company
06.2016 - 06.2019
Bachelor of Science - Sports Management & Business
Colorado Mesa University
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