Chad Ford

Manage area accounts and sell out of contract sales.

• Directed key personnel in correct production techniques to achieve required quality.
• Recommended and executed quality improvements for production and product quality.
• Managed continuous improvement initiatives to drive gains in quality, flow and output.
• Identified and planned for resources needed to accomplish production objectives.
• Managed documentation of and training on production procedures and work instructions.
• Directed improvements in safety, product quality, service and cost efficiency.

• Maintained grounds including trimming, weeding and general clean-up.
• Operated landscaping equipment with focus on safety and efficiency.
• Performed multiple landscaping tasks, including planting, watering, mulching and edging.
• Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.
• Designed and drafted planting plans for formal gardens and perennial flowerbeds.
• Provided upkeep to residential work sites, including hedge and shrub trimming.

• Communicated with clients to provide price quotes, discuss design needs and schedule work.
• Inspected in-progress and completed [Type] projects, checking for customer needs, worker safety and best-in-class final results.
• Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
• Trained over [Number] new employees on [Type] equipment use, closely monitoring use for safety and adherence to company protocols.
• Maintained tools and equipment to foster safe and consistent operation.
• Designed landscaping and lawn care plans for over [Number] clients, detailing employee contracts, timelines and overall project scopes.