Chad Hatcher
Richmond,VA
Summary
Hardworking and passionate job seeker with strong troubleshooting and excellent customer service support skills, eager to secure an IT position. Ready to help achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Baker/Bakery Packager
Sam's Club
11.2018 - Current
- Complied with health and safety codes to protect staff and customers.
- Managed over 20 customer service operations per day, including taking orders and resolving complaints.
- Analyzed customer preferences to design and create tailored products.
- Trained and supervised new employees on bakery operations and procedures.
Volunteer
Dept. of Veteran Affairs
06.2012 - 08.2012
- Paid attention to detail while completing assignments.
- Assisted Medical personnel with reports
- Maintained clean, neat, and operational facilities to serve program needs.
- Kept case files updated, accurate and aligned with requirements.
Education
High School Diploma -
Norview High School
6501 Chesapeake Blvd, Norfolk, VA 2351306.2016
Skills
- Adaptive and creative
- Issue Troubleshooting
- Customer service expert
- Windows 10
- Complaint resolution
- User Support
Certification
CompTIA A+
Timeline
Baker/Bakery Packager
Sam's Club
11.2018 - Current
Volunteer
Dept. of Veteran Affairs
06.2012 - 08.2012
High School Diploma -
Norview High School
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