Chad Imgrund
El Cajon,CA
Summary
Proactive Bartender/Server and Floor Manager with extensive experience in high-volume settings. Successfully managed cash handling, inventory, and team operations while improving customer satisfaction. Strong knowledge of liquor, beer, and wine, complemented by excellent communication and multitasking skills, ensuring smooth and efficient service.
Overview
20
20
years of professional experience
Work History
Bartender/Server
Hillcrest Brewing Company
03.2021 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Floor Manager
Martinis Above Fourth
05.2013 - 09.2020
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw supply restocking, area cleaning, and product organization.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Managed team of 10 employees to maintain smooth-running operations of restaurant.
- Managed store inventory and stock levels to maintain availability of products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Banquet Server/Bartender
Park Manor Suites
05.2004 - 05.2012
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
Grossmont College
El Cajon, CAHigh School Diploma -
Brainerd Senior High School
Brainerd, MN05.1996
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
Timeline
Bartender/Server
Hillcrest Brewing Company
03.2021 - 07.2024
Floor Manager
Martinis Above Fourth
05.2013 - 09.2020
Banquet Server/Bartender
Park Manor Suites
05.2004 - 05.2012
Grossmont College
High School Diploma -
Brainerd Senior High School
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