Chad Jayne
Van Etten,NY
Summary
Dedicated sales associate with strong skills in customer service and point-of-sale operations. Committed to delivering exceptional service and enhancing customer experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sportsman's Warehouse
Big Flats, New York
10.2023 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained organized merchandise displays to enhance visual appeal and accessibility.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and promotions.
- Resolved customer inquiries and complaints with professionalism and care.
- Stocked shelves efficiently and ensured proper inventory management.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
Spencer Van Etten High School
Spencer, NY06-2002
Skills
- Customer service
- Point-of-sale operation
- Visual merchandising
- Inventory management
- Sales transactions
- Customer relationship management
Timeline
Sales Associate
Sportsman's Warehouse
10.2023 - Current
High School Diploma -
Spencer Van Etten High School