Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Chad Novak

Chad Novak

Cottonwood,CA

Summary

Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

27
27
years of professional experience

Work History

Owner/Operator

Hops & Vines Taphouse
Cottonwood, CA
09.2019 - Current
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Route Driver

FedEx Express
Redding, CA
09.2016 - 09.2019
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Logged mileage, stops, orders and carton counts for each route.
  • Delivered 100 to 125 pakages per day.


Sales and Service Technician

Les Schwab Tire Center
Cottonwood, CA
05.1997 - 09.2016
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Diagnosed errors or technical problems to service equipment and offer customer support during field visits.
  • Handled customer inquiries and requests via phone, fax and email to determine parts and service needs.


Education

High School Diploma -

Foothill High School
Palo Cedro, CA
06.1996

Skills

  • Records Organization and Management
  • Goal Setting
  • Staff Scheduling
  • Decision Making
  • Team Leadership
  • Sales Promotion
  • Quality Assurance
  • Budget Control
  • Sales Tracking
  • Customer Service Management

Timeline

Owner/Operator

Hops & Vines Taphouse
09.2019 - Current

Route Driver

FedEx Express
09.2016 - 09.2019

Sales and Service Technician

Les Schwab Tire Center
05.1997 - 09.2016

High School Diploma -

Foothill High School

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Chad Novak