Chad Peoples
Queens
Summary
Results-driven Sales Representative Team Leader known for high productivity and efficient task completion. Specialized in strategic planning, customer relationship management, and sales forecasting. Excel at communication, leadership, and problem-solving to drive team success and exceed sales targets. Committed to leveraging these skills to contribute positively to the team and company growth.
Overview
25
25
years of professional experience
Work History
Sales Representative Team Leader
Music & Arts
Middletown
09.2021 - 01.2026
- Led team of sales representatives in music retail environment.
- Trained new staff on product knowledge and sales techniques.
- Oversaw daily sales operations and ensured adherence to policies.
- Assisted customers in selecting musical instruments and accessories.
- Resolved customer complaints promptly and professionally.
Warehouse Clerk
Antech Diagnostics
New Hyde Park
09.2016 - 03.2021
- Managed inventory levels to ensure timely stock availability.
- Prepared orders for shipment by packing and labeling items accurately.
- Conducted regular cycle counts to maintain accurate inventory records.
- Received, unpacked and inspected incoming shipments of merchandise.
- Assisted in receiving shipments, verifying contents against invoices.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Identified, counted and verified stock items.
Revenue Recovery Auditor
United Parcel Service, UPS
Uniondale
05.2001 - 08.2016
- Conducted audits to identify revenue discrepancies and compliance issues.
- Collaborated with cross-functional teams to resolve billing and payment concerns.
- Analyzed financial reports to ensure accuracy in revenue recognition processes.
- Interpreted accounting records, financial documents, and other relevant information related to revenue recovery activities.
- Verified data from multiple sources against established criteria to ensure accuracy.
Education
QEOC York College
Jamaica, NYBusiness Administrator - Business Administration
Drake Business School
Real Estate Salesperson - Real Estate Education
Ivy Real Estate Education Center
IBM BI Analyst Professional - IBM Business Intelligence Analyst Professional
Coursera
Skills
- Team leadership
- Sales training
- Customer service
- Product knowledge
- Sales operations
- Customer relationship management
- Inventory management
- Revenue analysis
- Compliance audits
- Conflict resolution
- Problem solving
- Effective communication
- Performance coaching
- Data interpretation
- Time management
- Team management
- Data-driven decision making
- Negotiation expertise
- Sales software proficiency
- Active listening
- Merchandising proficiency
Timeline
Sales Representative Team Leader
Music & Arts
09.2021 - 01.2026
Warehouse Clerk
Antech Diagnostics
09.2016 - 03.2021
Revenue Recovery Auditor
United Parcel Service, UPS
05.2001 - 08.2016
QEOC York College
Business Administrator - Business Administration
Drake Business School
Real Estate Salesperson - Real Estate Education
Ivy Real Estate Education Center
IBM BI Analyst Professional - IBM Business Intelligence Analyst Professional
Coursera