CHAD SHISHIDO
Waianae
Summary
Results-driven General Manager with extensive experience in strategic planning and team development. Skilled in driving profitability and operational efficiency in fast-paced environments. Proven ability to lead diverse teams, enhance production, and minimize downtime while fostering a customer-centric culture. Committed to innovation and building strong team dynamics that promote growth and satisfaction.
Overview
22
22
years of professional experience
Work History
General Manager
Victra Wireless
Mililani Town
06.2013 - 02.2026
- Oversaw daily operations of retail locations, enhancing customer experience through streamlined processes.
- Coordinated marketing campaigns that effectively promoted new products and services, increasing customer engagement.
- Managed staff recruitment, training, and development for optimal performance.
- Fostered positive team environment with effective communication and leadership, improving team morale and collaboration.
- Implemented inventory management strategies to ensure product availability.
Assistant Store Manager
Diamond Wireless
Honolulu
06.2013 - 03.2016
- Educated clients on features and benefits of mobile devices to enhance purchasing decisions.
- Cultivated relationships with clients, contributing to increased sales revenue.
- Assisted customers in selecting wireless products and services.
- Demonstrated effective communication skills in resolving customer inquiries.
- Processed transactions and managed cash register operations accurately.
- Maintained inventory levels and organized merchandise displays effectively.
- Supported daily store operations and staff performance management for improved service delivery.
Sales Representative
Upnextwireless
Honolulu
02.2008 - 06.2012
- Presented product features and benefits to engage potential clients and address their needs.
- Managed inventory levels to maintain product availability, enhancing customer satisfaction.
- Provided feedback on customer preferences to refine product offerings and align with market demands.
Sales Consultant
Sprint
Honolulu
05.2004 - 06.2008
- Demonstrated product features and functionality to enhance customer understanding.
- Engaged customers to identify their wireless needs and preferences.
- Collaborated with team members to ensure optimal store operations and service delivery.
Education
High School -
Aiea High School
‘Aiea, HISkills
- Inventory management
- Sales forecasting
- Retail operations
- Brand management
- Team leadership
- Staff training
- Employee scheduling
- Performance evaluations
- Decision making
- Problem solving
- Problem resolution
- Consistently meet goals
- Customer experience
- Team building
- Staff motivation
Timeline
General Manager
Victra Wireless
06.2013 - 02.2026
Assistant Store Manager
Diamond Wireless
06.2013 - 03.2016
Sales Representative
Upnextwireless
02.2008 - 06.2012
Sales Consultant
Sprint
05.2004 - 06.2008
High School -
Aiea High School