Chad Zoll
Supply Chain Management
Greenville ,IN
Summary
Competent Customer Service Representative driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Customer Service Representative
Total Tool Supply
Louisville , Kentucky
03.2019 - 10.2020
Q
- Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
Job Site Supervisor
HCL Demolition, LLC
Louisville , Kentucky
05.2014 - 03.2019
- Communicated daily with vendors to keep project fully operational.
- Maintained records and logs of work performed and materials and equipment used.
Education
Bachelor of Science - Business Management
Indiana University
New Albany, IN 08.2014 - 05.2018
Skills
Order fulfillment
Sales expertise
Key holder experience
Receiving support
Stock management
Retail store support
Retail materials management
Good listening skills
Stocking and replenishing
Warehousing functions
Key stakeholder relationship building
Affiliations
- Youth leader Summer Daze community service program
- Participant Floyd Central High School Basketball
Timeline
Customer Service Representative
Total Tool Supply
03.2019 - 10.2020
Bachelor of Science - Business Management
Indiana University
08.2014 - 05.2018
Job Site Supervisor
HCL Demolition, LLC
05.2014 - 03.2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins