Chad Arnold
Rancho Santa Margarita,USA
Summary
Dynamic Loan Officer with a proven track record at National Auto Loan Network, excelling in credit analysis and customer relationship management. Adept at crafting tailored loan solutions, I consistently achieved high performance metrics while fostering trust and satisfaction among clients. My strong negotiation skills and problem-solving abilities drive successful outcomes in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Loan Officer
National Auto Loan Network
11.2024 - Current
- As a Loan Officer at National Auto Loan Network, I guide clients through the auto loan process by assessing financial needs, reviewing credit reports, and offering tailored loan solutions.
- My role emphasizes trust, compliance, and customer satisfaction while maintaining strong performance metrics in a fast-paced lending environment.
- Coordinated with underwriters to expedite loan approval processes efficiently.
Senior Debt Consultant
Debt Resolution Centers/ Americor
11.2023 - 06.2024
- As a Senior Debt Consultant, I collaborated with a dedicated team of professionals to provide expert guidance to clients, addressing their financial challenges.
- I analyzed client financial situations meticulously to develop personalized debt relief strategies, ensuring effective resolution and fostering long-term financial stability.
- Managed case files and maintained accurate client records in internal systems.
Call Center Agent
Network Capital
01.2012 - 10.2023
- As a call center agent, I consistently surpassed sales targets by nurturing leads, ensuring compliance, and fostering positive client relationships.
- I initiated calls, transferred prospects to experts, and drove company growth, becoming a top-performing agent.
- Completed high volume of outbound calls per day with above-average conversion rate.
Education
Associates Degree -
Saddleback College
Mission Viejo, CAHigh School Diploma -
Trabuco Hills High School
Mission Viejo, CACertificate of Achievement -
Automax Sales Training
Orange County, CASkills
- Conflict resolution
- Credit analysis
- Financial assessment
- Risk evaluation
- Customer relationship management
- Effective communication
- Problem solving
- Negotiation skills
- Customer sales
- Flexibility
- Multitasking
- Teamwork
- Communication
- Customer service
- Sales strategy
- Loan application management
References
Available upon request
Timeline
Loan Officer
National Auto Loan Network
11.2024 - Current
Senior Debt Consultant
Debt Resolution Centers/ Americor
11.2023 - 06.2024
Call Center Agent
Network Capital
01.2012 - 10.2023
Associates Degree -
Saddleback College
High School Diploma -
Trabuco Hills High School
Certificate of Achievement -
Automax Sales Training