Chadwick Jones
Arvada,CO
Summary
Operations manager with extensive experience at NOJO Distributing LLC, specializing in business strategy and vendor relations. Proven ability to enhance customer service and implement quality assurance processes, resulting in substantial growth and improved operational efficiency. Expertise in market expansion strategies and building strong client relationships to achieve measurable results.
Overview
17
17
years of professional experience
Work History
Owner/Operations Manager
NOJO Distributing LLC
Denver, CO
01.2021 - Current
- Developed effective business strategies, systems, and procedures to enhance operational performance.
- Managed vendor relationships through negotiation of deliverables, costs, and quality expectations.
- Provided superior customer service to maintain strong relationships with existing clients.
- Implemented quality assurance processes to ensure excellence in products.
Business Consultant
Reynolds and Reynolds
Denver, CO
11.2020 - 02.2021
- Collaborated across departments and engaged stakeholders to deliver effective training sessions.
- Assessed training needs using surveys, employee interviews, and focus groups.
Sales Manager
Chevrolet Motors
Denver, CO
07.2014 - 11.2020
- Executed strategic sales plans to expand customer base and revenue.
- Achieved substantial company growth through targeted market expansion initiatives.
- Developed pricing strategies to maximize profits while remaining competitive.
- Supported sales team members in enhancing overall performance and development.
- Conducted sales consultations to educate clients on available products and services.
- Trained teams to significantly improve new sales performance and capture market share.
General Manager
Little Pub Company
Denver, CO
04.2008 - 07.2014
- Oversaw daily business operations, managing budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Developed operational strategies to enhance efficiency, reduce costs, and maximize customer satisfaction.
- Delegated tasks to staff while establishing clear priorities and performance goals.
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, CO05-2008
Skills
- Business strategy and sales planning
- Vendor management and relations
- Customer service excellence
- Quality assurance processes
- Market expansion strategies
Timeline
Owner/Operations Manager
NOJO Distributing LLC
01.2021 - Current
Business Consultant
Reynolds and Reynolds
11.2020 - 02.2021
Sales Manager
Chevrolet Motors
07.2014 - 11.2020
General Manager
Little Pub Company
04.2008 - 07.2014
Bachelor of Science - Business Management
Metropolitan State University of Denver
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