Microsoft Office (Excel, Word, etc)
Chaim Shcherbina
Chicago
Summary
Dynamic professional with over 4 years of experience in team leadership, client relationship management, and process optimization. Expertise in talent identification, coaching, and workflow enhancement. Recognized for initiative, delivering measurable results, and exceptional interpersonal skills.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Head of Accounts Receivable & Collections
Hospice Tools
01.2023 - Current
- Managed all receivables and collections across 50+ client accounts, reducing overdue payments by 30%.
- Collaborated with internal teams and clients to resolve complex billing issues, increasing client satisfaction by 25%.
- Trained and mentored 5 junior staff members, improving team efficiency and onboarding process effectiveness.
- Remote
Accountant & Real Estate Analyst
Strategic Properties of North America
01.2021 - 01.2023
- Oversaw general ledger management and bank reconciliations for 15+ properties, maintaining 99% accuracy.
- Recovered $1.2M in overdue accounts through proactive client engagement and follow-ups.
- Streamlined financial reporting, reducing monthly close cycle by 20%, demonstrating process improvement skills transferable to recruiting.
Bookkeeping Manager
Best G.D.R., LLC
01.2019 - 01.2021
- Supervised bookkeeping operations for 10+ clients, ensuring timely and accurate reporting.
- Hired and trained 4 staff members, improving team productivity by 15%.
- Standardized workflows and implemented automated reporting, reducing errors by 25%.
Manager
Jewel-Osco
01.2016 - 01.2019
- Led a team of 15+ employees, conducting interviews, onboarding, and performance evaluations.
- Increased staff retention by 20% through coaching and development programs.
- Improved department efficiency and sales performance by optimizing schedules and workflows.
Education
Master of Science - Accounting
Fairleigh Dickinson University
05.2025
Bachelor of Arts - Talmudic Law & Rabbinics
United Lubavitch Yeshiva
Software Engineering
Flatiron School Bootcamp
Skills
Recruiting and interviewing
Relationship building
Team leadership
Process improvement
Communication skills
Analytical thinking
Onboarding and training
Microsoft Office Suite
Financial software proficiency
Database management
Programming languages
Software
Programing Languages (SQL, Javascript)
Accounting Software (QuickBooks, Sage, Yardi)
Timeline
Head of Accounts Receivable & Collections
Hospice Tools
01.2023 - Current
Accountant & Real Estate Analyst
Strategic Properties of North America
01.2021 - 01.2023
Bookkeeping Manager
Best G.D.R., LLC
01.2019 - 01.2021
Manager
Jewel-Osco
01.2016 - 01.2019
Software Engineering
Flatiron School Bootcamp
Master of Science - Accounting
Fairleigh Dickinson University
Bachelor of Arts - Talmudic Law & Rabbinics
United Lubavitch Yeshiva