CHAITHANYA KOLANTI
McKinney
Summary
Business Analyst with extensive experience at Dallas Fort-Worth International Airport, specializing in requirements gathering and process mapping. Expertise in stakeholder communication and gap analysis leads to impactful solutions that improve operational efficiency. Proven ability to deliver high-quality documentation and promote collaboration across teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Cedent Consulting Inc
12.2023 - 10.2024
- Led requirement gathering sessions with business stakeholders and technical teams.
- Created BRD, FRD, user stories, data flow diagrams, and process documentation.
- Collaborated with QA to define test cases and validate business requirements.
- Worked closely with developers to ensure accurate implementation of business needs.
- Performed gap analysis and proposed improvements for workflow and system enhancements.
- Prepared reports, dashboards, and requirement summaries for leadership review.
Admin Counselor
CAD DESK
08.2020 - 11.2021
- Assessed student interests and guided them toward suitable programs.
- Explained institution courses, fee structure, and processes to students and parents.
- Handled admissions processing, recruitment coordination, and reporting.
- Managed office inventory, student databases, and vendor relationships.
Sr. Business Analyst
Dallas Fort-Worth International Airport
10.2018 - 05.2020
- Gathered requirements by collaborating with development, testing teams & business stakeholders.
- Created process maps, performed gap/root cause analysis, and recommended process improvements.
- Developed BRDs, functional requirements, and UI specifications.
- Worked on projects such as facial recognition, vehicle tracking, and passenger counting.
- Managed defects and supported QA teams using HP ALM.
- TX
MuleSoft Business Analyst
Hertz - Car Rental Company
08.2017 - 09.2018
- Supported integration of real-time global applications into hybrid cloud environments.
- Documented integration requirements including mapping, transformation, and connectivity specs.
- Worked with multiple data sources including DB2, COBOL, Salesforce, and cloud applications.
- Facilitated JAD sessions and collaborated with architects for technical design.
- Prepared test cases, monitored defects, and supported QA in HP ALM.
- FL
Education
Master of Science - Computer Science
New York Institute of Technology
Manhattan, NY05-2017
Skills
- Requirements gathering and documentation
- Agile and Scrum methodologies
- Waterfall software development lifecycle
- Process mapping techniques
- Gap analysis
- Stakeholder communication
- Corrective and preventive actions
- Organizational skills
Career Gap Explanation
01/01/20, 12/31/23, From 2020-2023, I took a planned career break due to personal responsibilities. During this period, I continued to stay engaged with my profession through continuous learning, skill refresh, and later transitioned into a contract Business Analyst role to fully re-enter the workforce.
Certification
Scrum Master Certification
Timeline
Business Analyst
Cedent Consulting Inc
12.2023 - 10.2024
Admin Counselor
CAD DESK
08.2020 - 11.2021
Sr. Business Analyst
Dallas Fort-Worth International Airport
10.2018 - 05.2020
MuleSoft Business Analyst
Hertz - Car Rental Company
08.2017 - 09.2018
Master of Science - Computer Science
New York Institute of Technology