Summary
Overview
Work History
Education
Skills
Timeline
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Chaka Howard

St. Louis,MO

Summary

Dedicated mail carrier for 10 years with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

23
23
years of professional experience

Work History

Mail Carrier

United States Postal Service, USPS
02.2014 - Current
  • Deliver letters, documents, and parcels to homes and businesses.
  • Sort mail and parcels according to postal route.
  • Obtain signatures on certified, registered, and insured mail And parcels.


Revenue Auditor

Pinnacle-River City Casino
03.2010 - 09.2013
  • Performed daily audits of cage, slots, table games, soft count, and non-gaming revenue areas
  • Investigated and reported to the Controller discrepancies determined through the audit process
  • Maintained accurate records and files pertaining to daily audits
  • Audited total cash flows and reported revenues daily.
  • Maintained compliance with internal control system.
  • Trained newly hired employees to promote understanding of company's processes, procedures and deadlines.

Benefits Specialist

Pinnacle-President Casino
09.2007 - 03.2010
  • Managed all corporate benefits including medical, dental, vision, and 401k.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
  • Research and analyze healthcare plans, including medical, dental, vision and disability insurance
  • Ensure timely and accurate enrollment of eligible employees
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.

Revenue Auditor

Pinnacle-President Casino
08.2007 - 09.2009
  • Perform daily audits of cage, slots, table games, soft count, and non-gaming revenue areas
  • Investigate and report to the Controller discrepancies determined through the audit process
  • Maintain accurate records and files pertaining to daily audits
  • Anticipate ongoing changes, problems, and opportunities in order to maintain effective systems and procedures
  • Assisted with the training of new auditors.

Audiology Registrar

St. Louis Children’s Hospital
12.2001 - 05.2005
  • Registered patients into clinic
  • Provided patients with necessary paperwork, and ensured proper completion
  • Verified insurance, and pre-certified procedures and audio logical equipment
  • Billed patients
  • Scheduled appointments
  • Assisted audiologist with hearing tests.

Education

High School Diploma -

Webster Groves High School
St Louis, MO
05.1996

Skills

  • Time management
  • Safety awareness
  • Parcel delivery
  • Weather Tolerance
  • Microsoft Excel
  • Verbal and written communication
  • Healthcare Benefits
  • Relationship Building
  • Benefits Administration
  • New employee orientations
  • New employee enrollment

Timeline

Mail Carrier

United States Postal Service, USPS
02.2014 - Current

Revenue Auditor

Pinnacle-River City Casino
03.2010 - 09.2013

Benefits Specialist

Pinnacle-President Casino
09.2007 - 03.2010

Revenue Auditor

Pinnacle-President Casino
08.2007 - 09.2009

Audiology Registrar

St. Louis Children’s Hospital
12.2001 - 05.2005

High School Diploma -

Webster Groves High School

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Chaka Howard