Chalan Love
Summary
Accomplished Parts Identification Specialist and Store Manager at NAPA Auto Parts. Adept in customer service and problem-solving. Led a team to enhance store operations and customer satisfaction. Excelled in team building and leadership, significantly fostering employee growth and strong customer relations. Skilled in multitasking, which ensured a seamless and efficient environment.
Overview
22
22
years of professional experience
Work History
Store Manager
NAPA Auto Parts
10.2002 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Adept in the use of vernier scales, micrometers.
- Tech Department.
- Fostered a positive work environment by cultivating strong relationships between team members with consistent recognition of individual achievements.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Have assisted with the growth of nine newly acquired store locations.
Education
High School Diploma -
Fairfield Community High School
Fairfield, IL05-2001
Frontier Community College
Fairfield, ILOlney Central College
Olney, ILSkills
- Parts identification specialist
- Team building and leadership
- Customer service
- Problem-solving
- Hardworking/Determined
- Multitasking and organization skills
- Loyalty
- Technologically adept
Career Goals
To advance the technical aspect of my knowledge into a field that would lead to a more fulfilling career.
Timeline
Store Manager
NAPA Auto Parts
10.2002 - Current
High School Diploma -
Fairfield Community High School
Frontier Community College
Olney Central College
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