Chalange Francois
Greensboro,NC
Summary
Willing to go the extra mile to get the job done and complete it in a timely fashion. Able to take on new challenges and work for long periods. Striving for perfection and looking to always leave the customer satisfied. Fast learner and able to adjust to new environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Friendly Customer Service experience working in diverse retail environments. Successfully operating cash registers and performing necessary calculations.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Ross Dress For Less
11.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Collaborated with team members to ensure smooth operations during peak hours.
- Maintain clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Waitress
IHOP
04.2023 - 11.2023
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
Cashier Team Lead
Target
08.2022 - 02.2023
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Developed strong relationships with repeat customers through friendly service interactions.
- Communicated with customers and team members to solve problems.
Education
No Degree - Business Communications
Morgan State University
Baltimore, MD06.2025
High School Diploma -
Celia Cruz Bronx High School Of Music
Bronx, NY06.2020
Skills
- Product Merchandising
- Merchandise Restocking
- Customer Service
- Customer Satisfaction
- Conflict Resolution
Singer/Songwriter
I've been singing since the age of 4. It is a very big passion of mine and one of my favorite things to do outside of work. I've toured most of the Northern area for about 4 years performing with multiple music organizations. I've also had the pleasure of performing on American Idol in the year 2019. The experience allowed me to experience a different side of life for the first time.
Languages
English
Native or Bilingual
Timeline
Customer Service Cashier
Ross Dress For Less
11.2023 - Current
Waitress
IHOP
04.2023 - 11.2023
Cashier Team Lead
Target
08.2022 - 02.2023
No Degree - Business Communications
Morgan State University
High School Diploma -
Celia Cruz Bronx High School Of Music
Similar Profiles
Phylis CovingtonPhylis Covington
Loss Prevention Associate at Ross Dress For DressLoss Prevention Associate at Ross Dress For Dress
Travon AtkinsTravon Atkins
Area Supervisor at Ross Dress for LessArea Supervisor at Ross Dress for Less
Andi DeMarAndi DeMar
Front End Supervisor at Ross Dress for LessFront End Supervisor at Ross Dress for Less
Ryan PerezRyan Perez
Retail Sales Associate at Ross Dress for LessRetail Sales Associate at Ross Dress for Less
Selwyn DavisSelwyn Davis
Residential Assistant at North Carolina Central University, NCCUResidential Assistant at North Carolina Central University, NCCU