Chalena Williams
Dallas,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
04.2023 - Current
- Full-time; 40 hours; GS SV E; $53,259
- Used screening equipment to identify dangerous objects in baggage and on passengers
- Used critical thinking to investigate threats and suspicious behaviors and resolve alarms
- Communicated effectively with travelers to provide guidance on safety regulations and maintaining a safe traveling environment
- Ability to work independently, collaborate with peers, and multitask to fulfill the TSA mission
- Memorized and applied applicable Standard Operating Procedures
- Has the skills and ability to manage conflict successfully, dealing with unruly passengers and disagreements with peers
- Ability to remain calm and alert in high-stress situations
Production Studio Assistant Manager
University of Wisconsin Parkside Studio
01.2022 - 12.2022
- Part-time; 15 hours; $12 an hour
- As I was gaining my Bachelor's degree, I coordinated the schedules of students, organizations, and faculty to use the production studio
- Operated camera, audio, lights, and switchboards
- Directed and wrote live streams and interviews for the University's social media and website
- Conducted research and compiled reference materials for production design and development
- Attended production briefings and took detailed notes
- Researched and analyzed different technologies and equipment for studio to improve efficiency and quality
- Ability to multi-task, great organizational skills, a problem-solver, all while being able to meet deadlines efficiently
Success Coach
Always Reaching Upward Mentoring Program
05.2020 - 05.2022
- Part-time; 15 hours; $12 an hour
- Performed administrative duties such as filing, answering phone calls and emails, and scheduling appointments for the Office of Multicultural Student Affairs
- Coordinated with other coaches to create presentations and facilitate workshops for campus-wide events focusing on skill development and career readiness.
- Conducted regular one-on-one coaching sessions to provide guidance to Freshmen and transfer students navigating the University and providing them with resources
- Wrote reports and summaries on progress of students and implemented success plans, incorporating goal setting, time management, and self-care
- Won Mentor of the Year for 2021-2022
Education
Bachelor of Arts - Theatre Arts/ Digital Media & Production
University of Wisconsin Parkside
Kenosha, WI12-2022
Skills
- Communication
- Leadership
- Critical Thinking
- Google Applications
- Microsoft Office
- Problem-Solving
Accomplishments
Mentor of the Year (2021-2022), Always Reaching Upward Mentoring Program, April 2022
Tommy G. Thompson Leadership Scholarship, The Tommy G. Thompson Center on Public Leadership, January 2022
Marvin N. and Shirley A. Warter Scholarship, Shirley Warter, January 2020
Lois J Skatrud Scholarship, Lois J Skatrud Family, May 2019
Timeline
Transportation Security Officer
Transportation Security Administration
04.2023 - Current
Production Studio Assistant Manager
University of Wisconsin Parkside Studio
01.2022 - 12.2022
Success Coach
Always Reaching Upward Mentoring Program
05.2020 - 05.2022
Bachelor of Arts - Theatre Arts/ Digital Media & Production
University of Wisconsin Parkside
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