Chalise Burnett
San Antonio,TX
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
14
14
years of professional experience
Work History
Patient Access Representative II
Mission Trails Baptist Hospital
03.2024 - Current
- Collect deposits, payments or fees.
- Answer telephones to direct calls or provide information.
- Greet patients, patrons, or visitors.
- Send information, materials or documentation.
- Secures medical necessity checks/verification accordance to Medicare and Medicaid
- Scan documents or records.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages.
Registrar
Methodist NE Hospital
12.2022 - 03.2024
- Collect medical information from patients, family members, or other medical professionals.
- Classify materials according to standard systems.
- Code data or other information.
- Communicate with management or other staff to resolve problems.
- Maintain medical facility records.
PCT III/ Unit Secretary
St. Davids Round Rock Medical Center- Emergency Department
09.2019 - 12.2022
- Interview patients to gather medical information.
- Maintain medical records.
- Answer telephones to direct calls or provide information.
- Relay information between personnel.
- Greet customers, patrons, or visitors.
- Send information, materials or documentation.
- Compile data or documentation.
PRN Tech
Sundance Memory Care Center
07.2018 - 07.2019
- Adjust positions of patients on beds or tables.
- Feed patients.
- Assist patients with daily activities.
- Hold patients to ensure proper positioning or safety.
- Record vital statistics or other health information.
- Monitor patients to detect health problems.
Surgical Tech
Howerton Surgery Center
03.2017 - 07.2018
- Maintain inventory of medical supplies or equipment.
- Verify accuracy of patient information.
- Assisted nurses with pre-operation and post-operation duties
- Position patients for treatment or examination.
Department secretary/ Surgery scheduler
Clear Lake Regional Medical Center
08.2011 - 12.2014
- Compile data or documentation.
- Schedule appointments.
- Maintain medical records.
- Answer telephones to direct calls or provide information.
- Send information, materials or documentation.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Relay information between personnel.
Education
Austin Community College
Austin, TX01.2022
EMT Certificate - undefined
College of the Mainland
Texas City, TX01.2018
High School diploma - undefined
Angleton High School
Angleton, TX01.1996
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Patient Access Representative II
Mission Trails Baptist Hospital
03.2024 - Current
Registrar
Methodist NE Hospital
12.2022 - 03.2024
PCT III/ Unit Secretary
St. Davids Round Rock Medical Center- Emergency Department
09.2019 - 12.2022
PRN Tech
Sundance Memory Care Center
07.2018 - 07.2019
Surgical Tech
Howerton Surgery Center
03.2017 - 07.2018
Department secretary/ Surgery scheduler
Clear Lake Regional Medical Center
08.2011 - 12.2014
EMT Certificate - undefined
College of the Mainland
High School diploma - undefined
Angleton High School
Austin Community College