Challiyah Mulville
Wixom,MI
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
2
2
years of professional experience
Work History
Manager
Little Caesars
Livonia, MI
03.2022 - 08.2024
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Shift Leader
Wendy's Resturant
Livonia, MI
08.2022 - 11.2023
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
Education
High School Diploma -
Franklin High School
Livonia, MI06-2024
Skills
- Operations Management
- Workforce Management
- Strategic Planning
- Expense Tracking
- Financial Management
- Staff Development
Timeline
Shift Leader
Wendy's Resturant
08.2022 - 11.2023
Manager
Little Caesars
03.2022 - 08.2024
High School Diploma -
Franklin High School
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