CHAMIRE SWILLEY
Detroit,MI
Summary
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Wrigley's Pharmacy
08.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated directly with doctors offices via telephone, fax and email.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume pharmacy environment.
Pharmacist Technician
CVS
08.2022 - 10.2024
- Implemented innovative strategies for proper storage of temperature-sensitive medications, reducing spoilage rates significantly.
- Utilized advanced knowledge of drug interactions when handling prescriptions requiring complex calculations or custom formulations.
- Provided excellent customer service while efficiently managing multiple priorities under high-pressure situations.
- Streamlined pharmacy processes for increased efficiency with regular inventory management and organization of medications.
- Conducted comprehensive drug utilization reviews as part of ongoing quality assurance efforts within the pharmacy setting.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume pharmacy environment.
Pharmacist Technician
Binson's Medical Equipment and Supplies
08.2021 - 08.2023
- Prepared prescription packaging and labels, double-checking dosage, side effects, interactions, and refill instructions
- Located and measured medications based on prescription information, making adjustments as pharmacists and providers instructed
- Calculated dosages, filled prescriptions, and printed prescription labels with extreme precision
- Non-routine issues such as third-party billing, computer system, and customer service issues were resolved by me
- Assisted the pharmacist in clearing problematic prescriptions and answering customer questions to keep the pharmacy running smoothly
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume pharmacy environment.
Sequencer
Stellantis Jefferson North Assembly Plant
07.2014 - 08.2021
- Presented findings at scientific conferences or industry meetings to showcase advancements in sequencing technology or methodology.
- Developed training materials for new staff members on best practices in sample processing, instrument operation, and data analysis procedures specific to the sequencer platform used within the laboratory setting.
- Optimized DNA extraction methods to ensure high-quality input material for successful downstream sequencing applications.
- Scanned parts and inspected quality before use.
- Received, checked and sorted 350 orders daily.
Education
High School -
Pershing High School
Detroit, MI06.2014
Skills
- Pharmacy and customer records management
- Drug utilization review
- Drug storage procedures
- Manual and automated medication dispensing
- File/records maintenance
- Product ordering
- Customer needs assessment
- Data entry
- Customer service
- Lead development
Certification
- Registered Pharmacy Technician - State Boards of Pharmacy.
Timeline
Pharmacy Technician
Wrigley's Pharmacy
08.2024 - Current
Pharmacist Technician
CVS
08.2022 - 10.2024
Pharmacist Technician
Binson's Medical Equipment and Supplies
08.2021 - 08.2023
Sequencer
Stellantis Jefferson North Assembly Plant
07.2014 - 08.2021
High School -
Pershing High School
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