Summary
Overview
Work History
Education
Skills
Timeline
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Chamoria Scott

Housatonic,TX

Summary

Dedicated Customer Service professional with multitasking abilities & knowledgeable skills in costumer care, analytical problem-solving.

Committed to maintaining professional relationships to increase profitability, business results, enhance customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty & increase profitability. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Amazon Delivery / Transport Associate

Amazon
11.2023 - Current
  • Enhanced team productivity by streamlining communication and implementing efficient transport & delivery of goods.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Reduced order fulfillment times through effective collaboration with team members and efficient task prioritization.
  • Maintained accurate inventory records by conducting regular cycle counts and updating a warehouse management system.
  • Ensured timely shipments by carefully packing orders and coordinating with shipping carriers for pickup.
  • Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.

Aircraft Maintenance / Custodial Associate

Accufleet
06.2022 - 02.2023
  • Improved facility cleanliness by conducting regular maintenance tasks such as sweeping. mopping, and vacuuming.
  • Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.
  • Reduced repair costs by performing routine equipment inspections and preventative maintenance tasks.
  • Streamlined inventory management with accurate tracking of cleaning supplies and equipment usage.
  • Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.
  • Increased efficiency in waste disposal by implementing recycling programs and proper waste segregation techniques.
  • Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
  • Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.

Sales Associate/Customer Service Representative

Burlington Coat Factory Distribution Center
05.2021 - 07.2022
  • Enhanced team productivity by streamlining communication and implementing efficient transport & delivery of goods.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Reduced order fulfillment times through effective collaboration with team members and efficient task prioritization.
  • Maintained accurate inventory records by conducting regular cycle counts and updating the warehouse management system.
  • Ensured timely shipments by carefully packing orders and coordinating with shipping carriers for pickup.
  • Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.

Education

Associate of Science - Nursing

Southern University At Shreveport
Shreveport, LA

High School Diploma -

North Forest High School
Houston, TX
08.2019

Skills

  • Guest Relations
  • Customer Service
  • Sales Training
  • Time Management
  • Conflict Resolution
  • Teamwork and Collaboration
  • Product and Service Sales
  • Account Management
  • Microsoft Excel, Word, Power Point
  • Customer Consulting
  • Call Center Operations

Timeline

Amazon Delivery / Transport Associate

Amazon
11.2023 - Current

Aircraft Maintenance / Custodial Associate

Accufleet
06.2022 - 02.2023

Sales Associate/Customer Service Representative

Burlington Coat Factory Distribution Center
05.2021 - 07.2022

Associate of Science - Nursing

Southern University At Shreveport

High School Diploma -

North Forest High School

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