Summary
Overview
Work History
Education
Skills
Sports
Timeline
Manager

Champ Henry

Grand Rapids,MI

Summary

Passionate and results-oriented professional with a well-rounded skill set in management, restaurant operations, kitchen proficiency, and sales advisory. I excel in leading and inspiring teams to surpass operational and customer service targets. My track record includes optimizing processes to enhance efficiency, reduce costs, and elevate overall business performance. With a comprehensive understanding of restaurant dynamics, I bring hands-on experience from front-of-house management to back-of-house operations. I have a proven ability to create and implement innovative sales strategies, resulting in increased revenue and heightened customer satisfaction. Eager to leverage this unique combination of skills to contribute to the success of a dynamic organization in the hospitality industry.

Overview

2
2
years of professional experience

Work History

Sales Advisor

Best Buy
10.2023 - Current
  • Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
  • Consulted with businesses to supply accurate product and service information.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Presented professional image consistent with company's brand values.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Met existing customers to review current services and expand sales opportunities.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Manager

Villa Pizzeria
09.2021 - Current
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Maintained professional, organized, and safe environment for employees and patrons.

Sales Associate

Dicks Sporting Goods
06.2022 - 08.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

East Kentwood High School
Grand Rapids, MI
05.2024

Skills

  • Prospecting skills
  • Relationship selling
  • Complex Problem-Solving
  • Food safety and sanitation
  • Sales Training
  • Point of sale operation
  • Sales background
  • Revenue Generation

Sports

I am very into sports as I played football for 12 years of my life since I was 5. My dad gave me this passion and made me excell at the sport making me gain all conference in my senior year of play as well as west michigan dream team. 

Timeline

Sales Advisor

Best Buy
10.2023 - Current

Sales Associate

Dicks Sporting Goods
06.2022 - 08.2022

Manager

Villa Pizzeria
09.2021 - Current

High School Diploma -

East Kentwood High School

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Champ Henry