Champagne Green
Scheduler / Authorization specialist
Charlotte,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks, insurance authorization, and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Medical Scheduler / Authorization Coordinator
Pace Of Southern Piedmont
04.2022 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Scheduling Coordinator
FirstLight Home Care
06.2018 - 02.2022
- Utilized Scheduling EMR to prepare, update and distribute scheduling information to nursing staff.
- Filled staffing vacancies and developed schedules to guarantee sufficient coverage on all shifts.
- Coordinated front office duties, including customer service, patient scheduling and problem solving.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing. Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Manage master schedules, call outs, vacation requests and cancellations for 60+ clients in a 40 mile radius
Medication Technician/CNA
Aldersgate Retirement Community
02.2016 - 04.2018
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
Diploma -
Olympic High School
Charlotte, NC2006
Skills
- Appointment Coordination
- Reception oversight
- Strong Organization
- Insurance Authorizations
- Medical Terminology
- CPR Certified
- Office Coordination
- Patient Referral
- Epic Systems
- Referral Verification
Timeline
Medical Scheduler / Authorization Coordinator
Pace Of Southern Piedmont
04.2022 - Current
Scheduling Coordinator
FirstLight Home Care
06.2018 - 02.2022
Medication Technician/CNA
Aldersgate Retirement Community
02.2016 - 04.2018
Diploma -
Olympic High School
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