CHANCE BOLDEN
Chicago,IL
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
12
12
years of professional experience
Work History
Sales Associate
Stryker- Medical Technology
09.2021 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Pharmacy Technician
Walgreens
09.2020 - 08.2022
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Health Administrator
Saint John's Santa Monica Medical Center
08.2018 - 09.2020
- Improved patient care by streamlining administrative processes and implementing efficient systems.
- Enhanced staff productivity by conducting regular training sessions and performance evaluations.
- Reduced operational costs with effective budget management and resource allocation strategies.
- Developed strong relationships with healthcare providers, ensuring timely and accurate communication of patient needs.
Caregiver
In-Home Supportive Services
01.2017
- Paramedical Services, Personal Care Services & Protective Supervision, Transportation & accompaniment to medical appointments
Transfer Center Assistant
Kennedy King College
01.2015
- Assist students in identifying resources for career decision making, scholarships, jobs, and labor market searches, Maintain Data Entry, Assist in maintaining & updating Transfer Center resources for students & staff, Make classroom presentations using Microsoft PowerPoint, Perform general clerical duties
Jewel Osco
01.2012 - 01.2015
- Bagger, Cashier, Customer Service, Stocker
Education
B.S. in Healthcare Administration -
UNIVERSITY OF CALIFORNIA STATE UNIVERSITY, NORTHRIDGE
LOS ANGELES, CA12.2018
Associate of Arts -
KENNEDY KING COLLEGE
CHICAGO, IL12.2015
Skills
- Microsoft Office Suite
- Word Press
- Windows 95/98/2000
- Google Drive
- HIPAA Compliance
- Incident Reporting
- Documentation
- COVID-19 Safety Policies
- Problem-Solving
- Relationship Building
- Clinical Quality Program Standards
Relevant Courses Training
- Health Administration
- Organization & Delivery of Health Services
- Epidemiology
- Health Law
- Computer Applications in Health Sciences
Administrative Skills
- Customer Service
- Data & Analytical Skills
- Advanced in Microsoft Excel, Word, & PowerPoint
- Team Leadership
- Budgeting & Scheduling
- Communication & Writing Skills
- Mathematical Skills
- Organized
- Quality Control
- Documentation/Record Keeping
Volunteer Experience
Saint John's Health Center, 2016, 2017, Greet patients & visitors, File paperwork/charts, enter data & answer telephones for clinics, Escort patients and/or families to various departments, patient rooms, or to the main lobby for discharge, Assist visitors in finding their destination in the hospital, Answer questions & provide information about the hospital
References
Available upon request.
Timeline
Sales Associate
Stryker- Medical Technology
09.2021 - Current
Pharmacy Technician
Walgreens
09.2020 - 08.2022
Health Administrator
Saint John's Santa Monica Medical Center
08.2018 - 09.2020
Caregiver
In-Home Supportive Services
01.2017
Transfer Center Assistant
Kennedy King College
01.2015
Jewel Osco
01.2012 - 01.2015
B.S. in Healthcare Administration -
UNIVERSITY OF CALIFORNIA STATE UNIVERSITY, NORTHRIDGE
Associate of Arts -
KENNEDY KING COLLEGE
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