Chance Cleveland
Round Rock,TX
Summary
Experienced in following recipes and preparing high-quality food, with a strong focus on cleanliness and equipment management. Recognized for exceptional multitasking abilities that support efficient kitchen operations and supply management. Proven track record in customer service as a skilled barista, adept at creating welcoming environments and mastering diverse coffee brewing methods. Committed to maintaining high standards of quality and customer satisfaction while effectively managing team workflow.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Alamo Drafthouse
Cedar Park, TX
11.2025 - 01.2026
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted in menu knowledge and recommendations, enhancing dining experience for guests.
- Managed multiple tables simultaneously, demonstrating strong organizational skills during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Implemented efficient order-taking processes, reducing wait times and improving table turnover rates.
- Resolved guest complaints promptly and effectively, maintaining positive dining experiences and relationships.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Dutch Bros
Round Rock, Texas
01.2023 - 09.2025
- Prepared and served high-quality beverages to customers consistently.
- Maintained cleanliness of workstations and equipment throughout shifts.
- Assisted in training new baristas on beverage preparation techniques.
- Engaged with customers to provide exceptional service and recommendations.
- Operated cash register and processed transactions accurately and efficiently.
- Monitored inventory levels and restocked supplies as needed daily.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Followed health and safety guidelines to maintain a safe working environment.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
High School Diploma -
Pflugerville High School
Pflugerville, TX05-2025
Certificate of Training - Food Handler Essentials Course
State Food Safety
Orlando, FL10-2023
No Degree -
Austin Community College
Austin, TX05-2027
Skills
- Customer service
- Team collaboration
- Beverage preparation
- Cash handling
- Training new staff
- Time management
- Inventory management
- Health and safety compliance
- Quality control
- Cash register operation
- Order taking
- Multitasking and organization
- Active listener
- Dining room maintenance
- Guest engagement
- Exceptional customer service
- Strong work ethic
Certification
- Food Handlers License
- Alcohol Server License
Timeline
Server
Alamo Drafthouse
11.2025 - 01.2026
Barista
Dutch Bros
01.2023 - 09.2025
Certificate of Training - Food Handler Essentials Course
State Food Safety
High School Diploma -
Pflugerville High School
No Degree -
Austin Community College