Quality focused Human Resources professional with extensive experience in overseeing multi-state HR operations. I have developed a versed background in Human Resource Management, Talent Acquisition, Payroll, Benefits Administration, Human Resource Information Systems, Process Management, Employee Culture and Relations, and Performance Management. My edge in the workforce is my dedication to those whom I support and willingness to put my best foot forward every step of the way - from a simple check-in to heading strategic initiatives.
Overview
4
4
years of professional experience
Work History
Human Resources Director
Mountain Management Group, LLC
Scottsdale, AZ
08.2023 - Current
Responsible for all aspects of HR across eight healthcare centers, with a focus on process improvement and standardization
Total of four direct reports managing recruitment, onboarding, payroll, benefits, and general HR operations
Processes bi-weekly payroll in the absence of Payroll coordinator
Main point of contact for all employee relation matters, including grievances, investigations, and terminations
Oversees and ensures federal, state and industry compliance standards
Creates and alters job descriptions as needed, including market analysis of similar roles and compensation
Maintains and manages the HRIS, processes, and transactions
Compiles bi-weekly and monthly reports regarding payroll, labor costs, employee turnover and retention
Administers and manages all employee benefit programs and vendor relations, including health benefits, FMLA, and 401k plans
Creates employment resources and facilitates training based on the needs of center-level leadership
Manages the Learning Management System and creates and modifies the employee curriculums as needed
People Experience Manager
ABA Centers of America
Fort Lauderdale, FL
08.2022 - 08.2023
Supplied a positive experience to the employee lifestyle during growth operations, assisting with the growth of of 1000+ employees within the span of a year
Played an active role in employee onboarding, orientation, benefits administration, employee engagement, and performance management
Assisted with the implementation of UKG Ready from ADP Workforce Now, from discovery to “go-live” date
Administered employee surveys and analyzed employee feedback to made suggestions to improve future processes
Consulted with managers on employee relation issues and advised how to proceed
Off-boarded and oversaw employee terminations, including conducting exit interviews, comprising termination paperwork, and collecting company items
Monitored and approved all HRIS transactions and ensured workflows were working properly
Comprised routine HR reports and PowerPoints for company leaders to monitor growth and retention
Regional Human Recourses Generalist (Promotion)
Guardian Recovery Network
Boynton Beach, FL
01.2022 - 08.2022
Under the direction of the HRD, monitored and enforced HR policies and procedures across eight healthcare centers
Provided training and acted as main point of contact for six center-level HR coordinators in the areas of compliance, employee relations, policy guidance, and onboarding
Assisted with the processing of bi-weekly payroll
Administered benefit programs and FMLA leaves
Performed weekly orientation for employees at local centers
Investigated employee grievances and produced resolutions
Developed and administered employee training and programs, including playing an active role in employee and manager trainings during center openings
Tracked quarterly HR and compliance related KPIs and reported findings to center directors
Developed and altered job descriptions, handbooks, policies, and procedures as needed
Human Resources Assistant
Guardian Recovery Network
11.2020 - 01.2022
Oversaw the onboarding and credentialing processes for several healthcare centers in accordance with federal and accreditation standards
Assisted with the implementation of Paycom from ADP Workforce Now
Conducted weekly new-hire orientation for local centers
Assisted the HR Director with various projects such as file audits, HRIS testing, and comprising employment documentation, and building job descriptions
Fielded all HR inquiries related to payroll, benefits, policies, and procedures
Responded to all unemployment and employment verification requests
Staffing Manager
NuVista Living at Wellington Green
Wellington, FL
11.2019 - 11.2020
Managed and administered weekly schedule for nursing department of over 50+ nursing assistants, nurses, and nurse practitioners
Adhered to required staffing ratios based on patient occupancy
Routinely recruited nurses and nursing assistants to ensure adequate staffing levels
Developed and administered training materials in relation to the center practices, time keeping systems, and scheduling application
Managed timekeeping processes in the HRIS for nursing department
Comprised weekly labor reports for department nursing head
Ensured appropriate PPE was administered to nursing department and tracked PPE stock
Education
Bachelor of Science - NuVistaHealthcare Administration
Palm Beach State College
Lake Worth, FL
05.2021
Skills
Employee Relations
Retention and Culture Building
Training and Development
HR Analytics
Vendor Relations
Benefits Administration
Quality Assurance and Compliance
HRIS Proficiency and Implementation (ADP, Paycom, UKG)
Policy Development
Growth and Onboarding Operations
Microsoft Office Suite (MS Word, Excel, PowerPoint, Outlook)
Payroll Management and Software Proficiency
Talent Management
Regulatory Compliance
Documentation and Reporting
References
Upon Request
Timeline
Human Resources Director
Mountain Management Group, LLC
08.2023 - Current
People Experience Manager
ABA Centers of America
08.2022 - 08.2023
Regional Human Recourses Generalist (Promotion)
Guardian Recovery Network
01.2022 - 08.2022
Human Resources Assistant
Guardian Recovery Network
11.2020 - 01.2022
Staffing Manager
NuVista Living at Wellington Green
11.2019 - 11.2020
Bachelor of Science - NuVistaHealthcare Administration
Emergency Room Medical Scribe/Charge Scribe at Mountain View Scribe Services Group LLCEmergency Room Medical Scribe/Charge Scribe at Mountain View Scribe Services Group LLC