Chancety Hutchins
Stevenson
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Cracker Barrel. Proven ability to multitask and enhance guest engagement while managing teams effectively. Experienced in cash handling and maintaining high-quality standards, consistently achieving service excellence and customer satisfaction.
Manufacturing professional with strong foundation in production and assembly. Skilled in maintaining efficient workflow and ensuring product quality. Valued for reliability, adaptability, and effective teamwork in dynamic environments.
Experienced with coordinating manufacturing processes and assembly lines. Utilizes machinery operation and quality control techniques to enhance productivity. Track record of maintaining high standards and efficiency in production settings.
Skilled manufacturing professional with solid experience in production processes and quality control. Strong focus on collaboration and achieving results, adapting seamlessly to changing needs. Expertise in machine operation, assembly line procedures, and safety protocols. Known for reliability, attention to detail, and commitment to team success.
Overview
16
16
years of professional experience
Work History
Server
Cracker Barrel
03.2016 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Production Associate
Independent Stave Mill
11.2023 - 08.2025
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
- Followed safety procedures and guidelines to maintain safe working environments.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Server Manager
Carlisle
10.2009 - 03.2016
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Monitored server performance and provided feedback to enhance server delivery.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
Education
GED -
Scottsboro High
Scottsboro, ALSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Multitasking
- Packaging and labeling
- Lockout and tagout procedures
- Assembly line experience
- Assembly line proficiency
Timeline
Production Associate
Independent Stave Mill
11.2023 - 08.2025
Server
Cracker Barrel
03.2016 - Current
Server Manager
Carlisle
10.2009 - 03.2016
GED -
Scottsboro High
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