Chandler Skillern
Crosby,TX
Summary
Versatile professional with a strong background in healthcare services, military security, and laboratory operations. Brings proven skills in safety, first aid administration, and HIPAA-compliant record handling. Ready to support accurate, and dependable operations.
Overview
13
13
years of professional experience
Work History
Patient Care Advocate
Foundever
, TN
03.2026 - Current
- Assisted patients with benefit questions and care navigation at Foundever.
- Delivered exceptional customer service by addressing diverse inbound queries to enhance patient satisfaction.
- Provided clear and effective solutions, ensuring first-contact resolution to improve patient experience.
- Resolved calls by leveraging CRM notes, account records, and healthcare scripts to ensure accurate information delivery.
- Manage multiple conversations confidently while maintaining professionalism and empathy.
- Maintained HIPAA compliance during sensitive patient conversations.
- Collaborated with team members to support shared goals and enhance overall performance.
- Use computer systems efficiently to log customer interactions and update information accurately.
Laboratory Assistant
The Women's Hospital Of Texas
Houston, TX
05.2024 - 09.2025
- Conducted laboratory tests during pre- and post-analytic phases, preparing samples and interpreting results to support accurate diagnostics.
- Collaborated with a laboratory team to optimize workflow and ensure collection of valid results through effective communication and task coordination.
- Collected specimens for analysis at women's hospital laboratory services, ensuring adherence to established procedures to maintain sample integrity.
- Prepared samples for analysis by following standard laboratory procedures.
- Maintained laboratory equipment to ensure optimal performance and organized daily work areas
- Followed safety protocols for biohazard waste and infection control
- Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
Inventory Technician
The Women's Hospital Of Texas
Houston, TX
10.2023 - 09.2024
- Managed medical supply inventory for patient care units at women's hospital
- Replenished stockrooms with sterile supplies, linens, and clinical equipment
- Received, inspected, and stocked incoming shipments for hospital departments
- Coordinated with nursing staff to fulfill urgent supply requests
- Ensured that all products were stored safely in accordance with industry standards and regulations.
- Removed expired items and separated damaged products from usable stock
- Resolved issues related to incorrect orders or damaged merchandise through effective problem-solving techniques.
Military Police
United States Navy
05.2013 - 01.2023
- Provided waterborne and land security, aircraft and flight line security, strategic weapons and cargo security, maritime security and platform protection.
- Conducted customs, corrections, detainee, and protective services operations to ensure compliance with regulations and enhance overall security.
- Performed force protection, physical security, law enforcement, and weapons proficiency and assisted commands in conducting terrorist threat analysis and implementing defensive measures.
- Completed security reports, documents, conducted criminal investigations, inspections, preliminary investigations, prisoner and detainee cell extractions, escorts, transports, and security patrols.
- Conducted tactical convoys while operating non-lethal weapons and electronic security systems.
- Administered breathalyzer tests, combat first aid and basic life support.
- Proposed innovative ideas to improve team processes and solutions that enhanced collaboration and overall mission success.
- Collaborated effectively with coworkers to achieve project goals. with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL01-2026
Skills
- HIPAA compliance
- Electronic health records
- Medical coding
- First aid certification
- Crisis management
- Emergency call response
- Attention to detail
- Task prioritization
- Investigative techniques
- Risk control
- Cybersecurity awareness
- Military personnel safety
- Firearms safety
Accomplishments
- High Academic Honors Recognition/ Dean's List/ Honor Roll
- Actively participate in learning opportunities and adapting to new environments.
- Strong time management skills with ability to establish priorities to meet timelines.
Timeline
Patient Care Advocate
Foundever
03.2026 - Current
Laboratory Assistant
The Women's Hospital Of Texas
05.2024 - 09.2025
Inventory Technician
The Women's Hospital Of Texas
10.2023 - 09.2024
Military Police
United States Navy
05.2013 - 01.2023
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy