Jordan Relyea

· Oversaw financial performance by setting budgets, controlling expenses, and implementing cost-saving strategies to drive profitability and long-term growth.

· Designed and executed comprehensive staff training programs to improve team performance, service standards, and overall operational efficiency.

· Led the team to consistently exceed sales targets through effective leadership, performance incentives, and targeted coaching initiatives.

· Trained and mentored new servers on operational procedures and service protocols, improving team performance and ensuring service consistency.

· Provided outstanding customer service in a high-volume environment, fostering guest loyalty and consistency, enhancing the overall dining experience.

· Efficiently managed a fast-paced bar, preparing 100+ drinks per hour while maintaining accuracy, speed, and high service standards.

· Consistently exceeded sales targets by recommending personalized product and membership solutions based on client needs.

· Cultivated strong client relationships to drive repeat business, enhance customer loyalty, and support long-term growth.

· Delivered professional spray tanning services while ensuring client comfort, satisfaction, and strict adherence to safety protocols.