Chandra Bussey
Edgewood,MD
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Assistant Deli Manager
Food Lion
Edgewood, Maryland
10.2021 - Current
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments
- Increased sales 10% through suggestive selling of promotional items
Grocery Manager
Food Lion
Edgewood, MD
10.2016 - 07.2021
- Engaged customers and provided very high level of customer service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated time frames for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Trusted key holder to open and close establishment.
- Performed cash handling tasks for opening task .
- Working with vendors to get there product accurately generated in company system.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows
- Engaged customers and provided very high level of service and support, helping find desired products and items
- Managed team of 15 staff in grocery department generating more than $77,000 in monthly revenue
Department Manager
Walmart
Augusta, GA
10.2010 - 02.2016
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Developed empowering employee culture focused on equipping employees to independently meet customer needs
- Coached 12 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings to 100%
Education
High School Diploma -
Lucy C Laney
Augusta, GA05.2009
Skills
- Equipment Maintenance
- Anticipating Problems
- Service Delivery Management
- Business Leadership
- Training Management
- Records Organization and Management
- Recruitment and Hiring
- Decision Making
- Assignment Delegation
- Sales Tracking
- Team Leadership
- Customer Service Management
Timeline
Assistant Deli Manager
Food Lion
10.2021 - Current
Grocery Manager
Food Lion
10.2016 - 07.2021
Department Manager
Walmart
10.2010 - 02.2016
High School Diploma -
Lucy C Laney