Chandra Giggins
Mesquite,TX
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization brand.
Overview
17
17
years of professional experience
Work History
Meeting Service Representative
American Airlines Home Based
Dallas, Texas
11.2005 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Accepted payments and updated accounts with the latest information
- Demonstrated strong organizational and time management skills while managing multiple projects
Real Estate Loan Underwriter
Texas Mortgage Lending Remote
Dallas, Texas
10.2020 - 06.2021
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status
- Worked with processing team to communicate errors and obtaining missing information for current applications
- · Determined credit risks by reviewing files in advance and comparing data against internal checklist and guidelines
Due Diligence Underwriter/Loss Mitigation Underwriter
Bank Of America
Dallas, Texas
07.2011 - 03.2013
- Performed quality control review of mortgage loan files for adherence to specific lender guidelines
- Identified potential fraud and/or misrepresentation, processing underwriting deficiencies
- Analyzed borrower's mortgage applications and related documents
- Reviewed credit reports and re-calculated liabilities
Mortgage Loan Specialist III
Wells Fargo
Addison, TX
03.2010 - 06.2011
- Performed initial review of loan and prepared files for underwriting
- Upload system with current paystubs, and financial documents
- Proactively communicate with the borrowers throughout the process
- Proved successful working within tight deadlines in fast-paced environment
Education
Associate of Applied Science - 2 Years of College
Collin College
Plano12.2023
Skills
- Excellent customer service
- Ability to learn new systems
- Complaint resolution
- Strong attention to details
- Self-motivated well organized
- Ability to work independently
- Presentation skills
- Dependable
- Team oriented
- Commercial Real Estate
Affiliations
Community Council of Greater Dallas 2015-2017-Volunteer
Timeline
Real Estate Loan Underwriter
Texas Mortgage Lending Remote
10.2020 - 06.2021
Due Diligence Underwriter/Loss Mitigation Underwriter
Bank Of America
07.2011 - 03.2013
Mortgage Loan Specialist III
Wells Fargo
03.2010 - 06.2011
Meeting Service Representative
American Airlines Home Based
11.2005 - 08.2022
Associate of Applied Science - 2 Years of College
Collin College
Similar Profiles
Sue RobinsonSue Robinson
Sr Specialist, HRIS Business Process at American Airlines, American Airlines HDQSr Specialist, HRIS Business Process at American Airlines, American Airlines HDQ
Shagufa TemoriShagufa Temori
Registered Medical Assistant at St Luke's Home Based Services & Hospital at HomeRegistered Medical Assistant at St Luke's Home Based Services & Hospital at Home
Jilleian K. Sessions-StackhouseJilleian K. Sessions-Stackhouse
Human Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQHuman Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQ
Brenda MedinaBrenda Medina
Prek-2 Teacher at Incarnation Academy DallasPrek-2 Teacher at Incarnation Academy Dallas
Jowanda AlexanderJowanda Alexander
Technical Support Representative at Harte-Hanks CRM Services/MaxTechnical Support Representative at Harte-Hanks CRM Services/Max