Chanea Lyles
Louisville,KY
Summary
Organized and efficient receptionist with strong EHR management, appointment scheduling, and patient registration skills. Committed to delivering exceptional customer service and supporting healthcare staff.
Overview
15
15
years of professional experience
Work History
Receptionist
Norton Healthcare
Louisviile, Ky
03.2022 - 11.2022
- Scheduled patient appointments using electronic health record systems efficiently.
- Assisted patients with registration forms and verified insurance information.
- Greeted patients and visitors with a friendly demeanor.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payments and updated accounts to reflect balance changes.
- Handled sensitive patient information in compliance with privacy regulations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated and recorded customer or client information to maintain accounts.
Childcare Teacher
Bluegrass Academy Childcare
Louisville, Ky
01.2008 - 08.2011
- Developed engaging lesson plans tailored to children's developmental needs.
- Fostered a safe and nurturing environment for young learners.
- Implemented daily activities promoting social and emotional growth.
- Collaborated with parents to support children's learning goals.
- Maintained classroom organization and cleanliness for optimal learning conditions.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Education
GED -
Silver Creek High School
New Albany, IN01-2000
Skills
- EHR management
- Appointment scheduling
- Patient registration
- Payment processing
- Telephone etiquette
- Effective communication
- Time management
- Organization skills
- Multitasking and prioritization
References
References available upon request.
Timeline
Receptionist
Norton Healthcare
03.2022 - 11.2022
Childcare Teacher
Bluegrass Academy Childcare
01.2008 - 08.2011
GED -
Silver Creek High School