Madison Honeycutt
Bimble,KY
Summary
Detail-oriented professional with strong electronic health record management and appointment scheduling skills. Committed to enhancing patient experience through effective communication and teamwork.
Overview
4
4
years of professional experience
Work History
Receptionist
Access Health
Barbourville, Kentucky
03.2023 - 05.2023
- Greeted patients and visitors with professionalism and warmth.
- Managed incoming calls, directing inquiries to appropriate departments.
- Scheduled appointments efficiently using electronic health record systems.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Coordinated patient check-ins and check-outs for smooth operations.
- Assisted healthcare providers by preparing necessary documentation and materials.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Collaborated with team members to improve patient experience strategies.
Crew Member
Wendys Restaurant
Barbourville, Kentucky
03.2022 - 03.2023
- Provided exceptional customer service during high-traffic meal periods.
- Maintained cleanliness and organization in dining and kitchen areas.
- Assisted team members in training new crew members on procedures.
- Managed cash register transactions accurately and efficiently.
- Followed food safety guidelines to ensure quality standards were met.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Pharmacy Technician
Sav-rite Family Pharmacy
Corbin, Kentucky
09.2020 - 01.2021
- Prepared and dispensed medications according to prescriptions from healthcare providers.
- Assisted customers with medication inquiries and provided product information.
- Ensured cleanliness and organization of work areas for safe operations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Cashier
IGA
Barbourville, KY
08.2019 - 07.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and electronic payments accurately.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer transactions using point-of-sale systems.
- Maintained a clean and organized checkout area.
- Assisted customers with product inquiries and recommendations.
- Adhered to safety and sanitation guidelines consistently.
Education
High School Diploma -
Knox Central High School
Barbourville, KY05-2022
Skills
- Appointment scheduling
- EHR management
- Confidentiality compliance
- Documentation skills
- Call management
- Customer relationship management
- Cash handling accuracy
- Inventory organization
- Attention to detail
- Effective communication
- Team collaboration
Timeline
Receptionist
Access Health
03.2023 - 05.2023
Crew Member
Wendys Restaurant
03.2022 - 03.2023
Pharmacy Technician
Sav-rite Family Pharmacy
09.2020 - 01.2021
Cashier
IGA
08.2019 - 07.2020
High School Diploma -
Knox Central High School