CHANEL CHAPMAN
Lynwood Center
Summary
Detail-oriented Housing Specialist with extensive understanding of both temporary and permanent relocation needs. Successful at negotiating rental agreements, assisting with applications and educating clients. Committed to sticking to client budgets and finding housing quickly.
Overview
12
12
years of professional experience
Work History
Housing Case Manager
Low Income Housing Institute
Seattle
06.2024 - Current
- Provided comprehensive case management services for individuals experiencing homelessness.
- Coordinated housing placements with local agencies and community resources.
- Developed individualized service plans tailored to client needs and goals.
Case Manager
Core Civic
Nashville
10.2024 - 05.2025
- Managed inmate population at Trousdale Turner Correctional Prison, ensuring safety protocols and rehabilitation programs.
- Improved facility efficiency.
- Coordinated with multidisciplinary teams to implement effective correctional strategies.
- Enhanced communication between staff and inmates.
- Managed client assessments to determine service needs and eligibility.
- Monitored client progress through regular follow-up contacts.
Housing Case Manager
Housing for the Homeless Los Angeles
Los Angeles
08.2023 - 09.2024
- Coordinated housing placements for homeless individuals, ensuring safe transitions and access to vital resources in Los Angeles.
- Managed caseload efficiently, reducing average time to housing placement and improving client satisfaction rates.
- Partnered with local agencies to expand housing options, resulting in a broader network of support for homeless clients.
- Provided comprehensive case management services for individuals experiencing homelessness.
- Conducted regular assessments to monitor client progress and adjust plans.
- Coordinated housing placements with local agencies and community resources.
- Provided crisis intervention services when needed including emergency financial assistance, eviction prevention, mental health referrals.
- Conducted initial interviews with clients to assess their housing needs and develop individualized service plans.
- Conducted regular home visits with tenants to ensure they are maintaining the unit according to lease requirements.
- Assessed client eligibility for rental subsidies such as Section 8 vouchers or other government funded programs.
PROGRAM ASSISTANT / YOUTH SERVICE SPECIALIST
Torres Martinez Tribal Tanf
Long Beach
02.2014 - 06.2023
- Coordinated youth services, fostering community partnerships.
- Implemented innovative programs, enhancing tribal youth engagement and development.
- Streamlined administrative processes, reducing paperwork turnaround time.
- Developed efficient tracking systems for program outcomes and participant progress.
- Provided individualized support to at-risk youth, facilitating access to resources.
- Mentored participants, contributing to improved academic performance and life skills.
- Designed and launched creative outreach initiatives, significantly increasing program participation.
- Adapted services to meet evolving community needs.
- Maintained accurate records and compiled comprehensive reports.
- Ensured compliance with tribal and federal regulations in all program activities.
Education
AA -
Fullerton College
FullertonSkills
- Community Outreach
- Youth Mentorship
- Administrative Efficiency
- Program Development
- Housing specialists
Timeline
Case Manager
Core Civic
10.2024 - 05.2025
Housing Case Manager
Low Income Housing Institute
06.2024 - Current
Housing Case Manager
Housing for the Homeless Los Angeles
08.2023 - 09.2024
PROGRAM ASSISTANT / YOUTH SERVICE SPECIALIST
Torres Martinez Tribal Tanf
02.2014 - 06.2023
AA -
Fullerton College