Lauren Lupia
Woodacre,CA
Summary
SUMMARY
Community-center and behavioral health program leader with extensive experience running trauma-informed care in drop in centers, coordinating onsite activities and supporting individuals through wellness, recovery, and resource navigation. Skilled at building inclusive community environments, developing programming, supervising staff, and collaborating with County agencies and service providers.
Overview
9
9
years of professional experience
Work History
Housing Case Manager
Ritter Center
San Rafael, CA
01.2024 - Current
- Provide trauma-informed support to unhoused and very low-income individuals accessing services through a community setting
- Assis participants with resource navigation, wellness support, and individualized goal planning
- Collaborated with County agencies, service providers, and community partners to address participant's needs
- Maintain accurate documentation, case notes and Medi-cal billing
- Promote participant empowerment, self-advocacy, and connection to supportive services
Program Director
Mental Health Advocates of Marin
San Rafael, CA
07.2021 - 07.2023
- Directed a culturally diverse, peer-run behavioral health drop-in center servicing adults seeking community, wellness, and recovery support
- Developed and facilitated onside programming including peer groups, wellness activities, social events, and community building initiatives.
- Supervised staff and volunteers, fostering a supportive, inclusive environment aligned with trauma-informed principles.
- Managed daily operations, budgets, contract deliverables, and reporting.
- Built partnerships with County agencies, nonprofits, and community stakeholders to expand programming and participant engagement.
- Ensured the Center remained a safe, welcoming, and accessible space for all participants.
Marin Peer Program Coordinator
Mental Health Association of San Francisco
Greenbrae, CA
07.2017 - 06.2019
- Provided peer-based support to individuals navigating behavioral-health challenges.
- Coordinated services within Marin County's Crisis Continuum, ensuring smooth transitions and continuity of care.
- Delivered outreach presentations to clinicians, community partners, and the public
- Supervised peer staff and maintained program fidelity and contract compliance.
- Promoted wellness, recovery, and community connection through culturally responsive engagement.
Education
Associate of Applied Science -
College of Marin
Kentfield, CASkills
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Certified in CPR/AED
- Patient confidentiality
- Team building
- Motivational interviewing
- Crisis intervention
- Advocacy
- Case management
- Community resource referral
- Community outreach
Timeline
Housing Case Manager
Ritter Center
01.2024 - Current
Program Director
Mental Health Advocates of Marin
07.2021 - 07.2023
Marin Peer Program Coordinator
Mental Health Association of San Francisco
07.2017 - 06.2019
Associate of Applied Science -
College of Marin