Chanel Lee
Gardena,CA
Summary
Kind Medical Office Receptionist with 4 years of experience in healthcare appointment setting industry. Skilled in performing front desk duties, working with patients and processing payments. Welcoming and hospitable to 30 patients and families daily.
Overview
11
11
years of professional experience
Work History
Medical Office Receptionist
Valley Breast Care & Women's Health Center
03.2019 - Current
- Organized paperwork such as charts and reports for office and patient needs.
- Reviewed and sent medical records to other physicians upon request.
- Maintained records by recording, obtaining and updating personal and financial information.
- Pulled charts and prepared for nurse and doctor assessment.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Filed and retrieved patient records for provider.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
Barista
Urban Cate
01.2018 - 01.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Server
Holy Crab
01.2017 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Mr. Pizza Restaurant
01.2016 - 01.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Coffee Bean & Tea Leaf
01.2016 - 01.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Barista
Caffe Bene
01.2013 - 01.2015
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Carson, CA12.2021
High School Diploma -
Fairfax Senior High School
Los Angeles, CA05.2013
Skills
- Checking Patient Details
- Patient Scheduling
- Records Maintenance
- Front Desk Operations
- Medical Terminology Knowledge
- Patient Records Gathering
- Patient Chart Management
- Organization and Time Management
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Medical Office Receptionist
Valley Breast Care & Women's Health Center
03.2019 - Current
Barista
Urban Cate
01.2018 - 01.2019
Server
Holy Crab
01.2017 - 01.2018
Server
Mr. Pizza Restaurant
01.2016 - 01.2017
Barista
Coffee Bean & Tea Leaf
01.2016 - 01.2017
Barista
Caffe Bene
01.2013 - 01.2015
Bachelor of Arts - Psychology
California State University - Dominguez Hills
High School Diploma -
Fairfax Senior High School
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