Chanel Ruskin
Zion,IL
Summary
Dynamic leader with a proven track record at Chanel’s Beauty Bar, excelling in staff management and salon marketing to significantly enhance customer retention. Expert in upselling services and employee training, adept at navigating high-stress situations with professionalism, as demonstrated during tenure at LTD Commodities. Skilled in both strategic oversight and fostering team excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Salon Owner/Operator
Chanel’s Beauty Bar
North Chicago, IL
07.2004 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Customer Service Representative
LTD Commodities
Lincolnshire, IL
09.2020 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Data Entry
- Process payments
- Assist customers
- Inbound calls
Skills
- Upselling Services
- Employee Training
- Staff Management
- Salon Marketing
Timeline
Customer Service Representative
LTD Commodities
09.2020 - 02.2023
Salon Owner/Operator
Chanel’s Beauty Bar
07.2004 - Current