Summary
Overview
Work History
Education
Skills
Timeline
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Chanel Stone

El Cajon,CA

Summary

Dynamic Casino Service Attendant with a strong work ethic and proven cash handling expertise at Viejas Casino. Recognized for enhancing guest satisfaction through effective problem-solving and teamwork. Trained new staff, ensuring operational excellence and maintaining cleanliness, while consistently achieving high service efficiency in a fast-paced environment. Earned employer Eagle Award.

Overview

10
10
years of professional experience

Work History

Casino Service Attendant

Viejas Casino
Alpine, CA
05.2016 - Current
  • Delivered exceptional customer service in fast-paced casino environment.
  • Assisted guests with inquiries, ensuring positive experiences and satisfaction.
  • Maintained cleanliness and organization of service areas for optimal operations.
  • Collaborated with team members to streamline workflows and improve efficiency.
  • Monitored inventory levels, alerting management to restock needs promptly.
  • Trained new staff on operational procedures and customer engagement techniques.
  • Handled cash transactions accurately while adhering to security protocols.
  • Resolved guest concerns swiftly, enhancing overall guest satisfaction ratings.
  • Collaborated with team members to improve overall service efficiency and achieve shared goals.
  • Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
  • Managed cash transactions accurately, maintaining financial security within the workplace.

Education

Bachelor of Science - Business Administration

San Diego State University
San Diego, CA
05.2024

Business Administration

Cuyamaca College
El Cajon, CA
05.2020

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Cash handling expertise
  • Operating cash register
  • Teamwork and collaboration
  • Cleanliness and hygiene
  • Problem-solving
  • Stocking shelves
  • Heavy lifting
  • Inventory counts
  • Training and coaching
  • Inventory maintenance
  • POS system operation
  • FIFO stocking
  • Maintaining clean premises

Timeline

Casino Service Attendant

Viejas Casino
05.2016 - Current

Bachelor of Science - Business Administration

San Diego State University

Business Administration

Cuyamaca College