Chanel Williams
Rochester,NY
Summary
Dynamic Front Desk Receptionist with a proven track record at Glen Ivy RV Park, excelling in customer service and data entry. Recognized for enhancing visitor experiences through effective communication and meticulous appointment scheduling, ensuring a seamless check-in process. Skilled in managing sensitive information while maintaining a professional office environment.
Overview
2021
2021
years of professional experience
Work History
Front Desk Receptionist
Glen Ivy Rv Park
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
Front Desk Receptionist
Corona Norco Rescue Mission
Corona, CA
01.2018 - 11.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Rare Earth High School
Rosamond, CA12.2005
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Administrative skills
- File organization
- Sensitive information handling
- Administrative support
Timeline
Front Desk Receptionist
Corona Norco Rescue Mission
01.2018 - 11.2020
Front Desk Receptionist
Glen Ivy Rv Park
Rare Earth High School