Chanell Haran
Sunny Isles Beach,FL
Summary
Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Server
Flame Mediterranean
05.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Front Desk
Skinlift
03.2024 - 05.2024
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Restaurant Hostess
Soho Asian Bar & Grill
05.2023 - 02.2024
- Greeted customers and escorted them to their tables
- Assigned seating arrangements based on customer preferences and restaurant policies
- Provided menus and answered questions about menu items and specials
Restaurant Hostess
GG's Waterfront
04.2021 - 01.2022
- Greeted customers and escorted them to their tables
- Assigned seating arrangements based on customer preferences and restaurant policies
- Provided menus and answered questions about menu items and specials
- Managed reservations, waitlists, and special requests for large parties
Phone Receptionist
Chimmichuri Charcoal Chicken
06.2019 - 10.2020
- Answered incoming calls in a professional and courteous manner, providing excellent customer service
- Assisted customers with inquiries, and providing information about food and services
- Performed daily administrative tasks such as filing documents, data entry
Education
Licensed Aesthetician -
Neo Beauty School
Hallandale, FL10.2023
High School Diploma -
George W Hewlett High School
Hewlett, NY05.2021
Skills
- Reservation coordination
- Guest Relations Management
- Client Needs Assessment
- Spa treatment services expert
- Dining crew workflow optimization
- Scheduling
Timeline
Server
Flame Mediterranean
05.2024 - 11.2024
Front Desk
Skinlift
03.2024 - 05.2024
Restaurant Hostess
Soho Asian Bar & Grill
05.2023 - 02.2024
Restaurant Hostess
GG's Waterfront
04.2021 - 01.2022
Phone Receptionist
Chimmichuri Charcoal Chicken
06.2019 - 10.2020
Licensed Aesthetician -
Neo Beauty School
High School Diploma -
George W Hewlett High School
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