Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chanelys Valdes

Shift lead
Tampa,FL

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.

Overview

4
4
years of professional experience

Work History

Shift Leader

Walgreens
Tampa, FL
06.2022 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Delegated tasks to employees and monitored activities and task completion.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Cashier

Rainbow Shops
Tampa, FL
03.2021 - 05.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.

Education

College -

Hillsborough Community College
Tampa, FL
09-2021

High School Diploma -

King High School
Tampa, FL
05-2021

Skills

  • Customer Service Management
  • Equipment Troubleshooting
  • Production Reporting
  • Production Scheduling
  • Operations Support
  • Technical Support
  • Clinical Support
  • Patient Services
  • Patient Counseling
  • Procedure Support
  • Instrument preparation

Languages

Spanish
Native/ Bilingual

Timeline

Shift Leader

Walgreens
06.2022 - Current

Cashier

Rainbow Shops
03.2021 - 05.2022

College -

Hillsborough Community College

High School Diploma -

King High School

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Chanelys ValdesShift lead