Channon Wyche
Killeen,TX
Summary
Veteran Military Professional experienced in managing high-pressure security and administrative environments. Delivered safety and compliance through effective leadership and streamlined processes, ensuring regulatory standards were met in permit acquisition and project approvals. Focused on leveraging diverse skills to adapt to various roles and contribute to organizational success.
Overview
1
1
Certificate
20
20
years of professional experience
Work History
License and Permit Specialist
Texas Department of Public Safety
Killeen, TX
03.2024 - 02.2025
- Scrutinized and authenticated over 200 application-related documents daily, ensuring accuracy and validity. Managed processing of over 500 applications, verifying identity, residency, and eligibility credentials, maintaining a flawless identification record and preventing instances of fraud or misidentification.
- Facilitated customer engagement to verify and validate citizenship status. to validate citizenship status and converted international driver's licenses to State of Texas driver's licenses, ensuring compliance with established procedures.
- Handled and recorded personal information of 100+ applicants daily into DPS system, maintaining confidentiality standards without security lapses. Introduced and enforced a protocol for data entry that cut processing errors by 25%.
- Conducted road tests for over 100 applicants, rigorously evaluating their driving abilities to ensure strict compliance with Texas road laws and safe driving practices. Achieved a 98% applicant satisfaction rate, reflecting exceptional attention to detail and adherence to safety standards.
Team Supervisor/Trainer
United States Army
Killeen, TX
07.2016 - 01.2021
- Supervised, trained, and led 6-8 employees in various hazardous and non-hazardous settings, establishing daily work goals that consistently met performance measures while evaluating team performance and implementing feedback for improvement.
- Taught and trained team on digital radio, movement tracking and communication monitoring systems.
- Delegated high volumes of work to empower team, fostering trust and supporting professional development.
- Analyzed department metrics and performance and reported findings with recommendations for improvement to management.
Senior Supervisor/Executive Administrative Assistant
United States Army
Killeen, TX
03.2016 - 06.2016
- Coordinated information requests and delivered administrative support by preparing correspondence and organizing meetings.
- Led training programs to enhance team performance and operational readiness.
- Oversaw daily operations, ensuring compliance with military standards and protocols.
- Developed strategic plans to improve efficiency and resource allocation across departments.
Instructor Bradley School Master Gunner
United States Army
Fort Benning, GA
10.2014 - 03.2016
- Effectively taught and mentored over 90 students in comprehensive gunnery and weaponry courses, enhancing their skills and knowledge in BFV (Bradley Fighting Vehicle) weapon employment, direct fire engagement processes, and gunnery training strategies.
- Cultivated learning environment enabling students to become subject matter experts on BFV weapon systems and achieve proficiency in crew and collective qualification standards.
- Supervised and guided 4 subordinate staff, ensuring high-quality instruction and effective communication during classroom sessions and student support across training programs.
- Developed unit training calendar to enhance lethality at troop and squadron levels, integrating strategies for ammunition understanding, range safety, training aid utilization, and range operations.
Team Leader/Driver Trainer
United States Army
Germany
06.2010 - 10.2014
- Initiated and tracked daily bookkeeping reports on requisitions, contracts, and orders using US Army’s automated Property Book Unit Supply Enhanced (PBUSE) system, improving visibility of asset management. Ensured compliance with federal and state regulations and security requirements, safeguarding accurate transportation processes. Advised chief executive on tactical and non-tactical licensing and training program execution for five-hundred-person organization, enhancing strategic decision-making.
- Led diverse teams in high-pressure environments to achieve mission objectives efficiently.
- Developed and implemented training programs to enhance team performance and operational readiness.
- Coordinated logistics and resource allocation to support mission-critical operations effectively.
Infantry Team Leader
United States Army
Fort Polk, LA
02.2008 - 06.2010
- Spearheaded a team of 5 Soldiers, conducting daily base security operations and patrols in a designated hostile area in Iraq, ensuring the safety and security of the unit while navigating complex and challenging environments.
- Executed entry control point duties, performing thorough body searches and utilizing biometric identity scanners to prevent unauthorized access and secure operational area.
- Conducted physical security inspections at base facilities and entry points, identifying and mitigating potential threats to maintain secure perimeter and safeguard military assets and personnel.
- Demonstrated leadership and tactical proficiency, sustaining morale and operational readiness among team members under high-stress conditions in conflict zone.
Infantry Squad Leader
United States Army
Germany
06.2005 - 01.2008
- Led international operations, applying tactical acumen and advanced communication and surveillance equipment to strengthen security measures. Collaborated with security team to execute comprehensive operations at large events or facilities.
- Established stringent security protocols, improving safety and integrity of military installation through effective access controls and identification checks.
- Conducted hourly roving patrols and operated advanced monitoring systems around-the-clock, promptly addressing security breaches to maintain a secure environment.
- Led intensive training for 150+ soldiers on military vehicle maintenance and safe driving, markedly boosting operational safety and efficiency.
Education
Certified Medical Assistant - Certified Medical Assistant
Training Center Central Texas
Harker Heights, TX06-2026
High School Graduate - undefined
Thomas County Central High School
Thomasville, GASkills
- Permit Processing
- Regulatory Compliance
- Information Management
- Data Privacy
- Records Management
- Security Protocols
- Observation/Analytical Reasoning
- Data Entry
- MS Office 365 (PPT/Word/Excel)
- Automated Database Management
- Windows Operating System
- Training/Mentorship
- Hands-on Trainer
- Public Speaking
- First Aid/Emergency Response/BLS
- OSHA Compliance
- Patient Documentation And Reporting
- Risk Mitigation Sterilization techniques
- Specimen Collection
- Infection prevention
- Biohazard Disposal
- Venipuncture Expertise
- Vital signs monitoring
Monitoring patient conditions Clinical Training
Certification
- Basic Life Support (BLS) 07/03/2026
- Certified Clinical Medical Assistant (NHA) 06/08/2026
- Certified Medical Administrative Assistant (NHA) 04/23/2026
- Certified Phlebotomist (NHA) 02/11/2026
- Certified EKG Technician (NHA) 03/02/2026
Timeline
License and Permit Specialist
Texas Department of Public Safety
03.2024 - 02.2025
Team Supervisor/Trainer
United States Army
07.2016 - 01.2021
Senior Supervisor/Executive Administrative Assistant
United States Army
03.2016 - 06.2016
Instructor Bradley School Master Gunner
United States Army
10.2014 - 03.2016
Team Leader/Driver Trainer
United States Army
06.2010 - 10.2014
Infantry Team Leader
United States Army
02.2008 - 06.2010
Infantry Squad Leader
United States Army
06.2005 - 01.2008
High School Graduate - undefined
Thomas County Central High School
Certified Medical Assistant - Certified Medical Assistant
Training Center Central Texas