ChanQuise Youngblood

Work History

Cashier

Piggly Wiggly Grocery Store

06.2023 - 11.2023

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Worked closely with shift manager to solve problems and handle customer concerns.
Welcomed customers and helped determine their needs.
Addressed customer needs and made product recommendations to increase sales.
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Upsold additional products and services to increase revenue.
Assisted customers with returns, refunds and resolving transaction issues.
Built relationships with customers to encourage repeat business.
Stocked, tagged and displayed merchandise as required.
Handled cash with high accuracy and took care to check bills for fraud.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Processed refunds and exchanges in accordance with company policy.
Operated cash register to record transactions accurately and efficiently.
Worked with floor team and managers to meet wide range of customer needs.
Identified and resolved discrepancies and errors in customer accounts.
Monitored self-checkout systems and provided help in resolving complex problems.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Responded promptly to requests for assistance, spills and customer inquiries.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Restaurant Team Member

Cashiering

11.2020 - 03.2022

Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Trained new employees by demonstrating tasks and coaching during daily activities.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Cultivated warm relationships with regular customers.
Used proper techniques to prepare food and ingredients.
Operated register to process payments and collect cash payment for order totals.
Prepared food orders, cooking on grill and operating fry station.
Used cash registers and calculators to prepare bills, accept payments and make change.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Supported sales efforts by suggestively upselling food items and increasing check averages.
Greeted guests pleasantly and answered menu questions.
Bussed and reset tables to keep dining room and work areas clean.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Served food and beverages promptly with focused attention to customer needs.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Set positive tone for entire dining experience as first point of contact for incoming guests.

Summary

Overview

Work History

Cashier

Restaurant Team Member

Education

11th -

Skills

Timeline

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