Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Account Executive
Texas Springs Insurance Group
Austin, TX
06.2023 - Current
Managed client relationships by identifying insurance needs and developing tailored coverage solutions.
Ensured client satisfaction throughout policy life-cycle by providing consistent support.
Actively marketed new business while retaining existing accounts through exceptional service.
Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
Provided timely customer service support to resolve any issues quickly and efficiently.
Autopsy Technician
Nueces County Medical Examiner
Corpus Christi, TX
04.2023 - 06.2023
Organizing and cataloging forensic and medical autopsy tissue.
Preparing and checking for completeness of all required documentation, recording observations, and taking photos.
Processed paperwork, handled specimen storage, and transported samples.
Prepared tools, equipment, and solutions; assisting with opening and closing the body, and assisting with organ removal and weighing.
Maintained the autopsy area, keeping the morgue and equipment clean and organized.
Account Executive
Farmers Insurance Agency
Austin, TX
05.2022 - 04.2023
Maintained accurate records of all sales activities using CRM software systems.
Participated in training sessions on topics related to sales techniques or industry regulations.
Provided timely customer service support to resolve any issues quickly and efficiently.
Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
Education
Bachelors of Science - Criminal Justice, Anthropology
Texas State University
San Marcos, TX
05.2022
Associates - Criminal Justice
ACC
Austin, TX
05.2019
Skills
Microsoft Office and Google Workspace proficiency
Customer relationship management (CRM)
Database management
Record-keeping
Inventory management
Organization and time management
References
References available upon request.
Timeline
Account Executive
Texas Springs Insurance Group
06.2023 - Current
Autopsy Technician
Nueces County Medical Examiner
04.2023 - 06.2023
Account Executive
Farmers Insurance Agency
05.2022 - 04.2023
Bachelors of Science - Criminal Justice, Anthropology