Chantal Jennings
Parkville,MD
Summary
Certified Hairstylist with 10 years of experience in extensive customer service background. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Licensed Cosmetologist
Starbright Beauty
08.1991 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Developed creative techniques to provide clients with latest hairstyles.
At Your Service Associate (Seasonal)
Macys Department Store
11.2023 - 01.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promoted available products and services to customers during service, account management, and order calls.
Quality Control Inspector
Becton Dickinson
07.2014 - 10.2023
- Inspected plated media with accuracy, reporting problems or defects quickly.
- Performed frequent visual inspections to root out tolerance and compliance issues. Identified and helped resolve non-conforming product issues.
- Discarded and rejected products, materials and equipment not conforming with specifications.
Education
Current Licensed - Cosmetology
Gordon Phillips School of Beauty
Baltimore, MDAssociate of Arts - Business Administration
Strayer University
White Marsh, MD2013
Skills
- Strong Leadership
- Appointment Scheduling
- Stock Management Proficiency
- Problem-solving abilities
- Sales Experience
- Customer Service Excellence
Timeline
At Your Service Associate (Seasonal)
Macys Department Store
11.2023 - 01.2024
Quality Control Inspector
Becton Dickinson
07.2014 - 10.2023
Licensed Cosmetologist
Starbright Beauty
08.1991 - Current
Current Licensed - Cosmetology
Gordon Phillips School of Beauty
Associate of Arts - Business Administration
Strayer University
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