Summary

Overview

Work History

Education

Skills

Timeline

Chante Leak

Garfield,NJ

Summary

Detail-oriented Administrative Professional with over 10 years of experience supporting healthcare, legal, insurance, and corporate environments. Proven ability to manage high-volume workloads, maintain accurate records, coordinate scheduling, and provide exceptional customer service. Recognized for strong organizational skills, accuracy, and the ability to work efficiently in fast-paced settings.

Overview

years of professional experience

Work History

Patient Access Representative

Atlantic Health System – Morristown Medical Center

01.2022 - Current

Register patients for laboratory, cardiology, and clinical services with a focus on accuracy and compliance.
Verify insurance and demographic information to ensure proper billing and reimbursement.
Schedule appointments and coordinate patient services across multiple departments.
Float between departments to provide administrative coverage as needed.

Customer Service Representative

Extend Healthcare (Navient)

01.2021 - 01.2022

Handled high-volume inbound and outbound calls regarding COVID-19 vaccination scheduling.
Registered and scheduled clients efficiently while maintaining accuracy.
Maintained productivity standards averaging 100+ calls per day.

Medical Collection Specialist

Accurate Collections Service

01.2014 - 01.2019

Managed delinquent medical accounts and negotiated payment arrangements.
Reviewed billing discrepancies and initiated corrections or appeals when necessary.
Consistently exceeded collection and performance goals.

Lawsuit Clerk / Settlement Paralegal

Nudleman, Klem & Golub

01.2012 - 01.2014

Prepared legal correspondence, memos, and documentation.
Managed attorney calendars, scheduled meetings, and coordinated appointments.
Provided comprehensive administrative and clerical support.

Accounts Receivable Specialist

New England Motor Freight

01.2010 - 01.2012

Researched and resolved account discrepancies to reduce delinquencies.
Processed account adjustments and reconciliations.
Maintained and monitored assigned account portfolios.

Underwriting Technician

American International Group (AIG)

01.2003 - 01.2009

Reviewed insurance documentation for accuracy and compliance.
Processed endorsements, cancellations, and premium adjustments.
Generated non-renewal documentation in accordance with state regulations.